Citrix

Citrix Digital Workspace

Composite Score

8.3 /10

CX Score

8.5 /10

59 Reviews Write a Review

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What is Citrix Digital Workspace?

Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.

Company Details

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Awards & Recognition

Citrix Digital Workspace won the following awards in the Digital Workplace category

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0 Top Rated Capabilities

2 Top Rated Features

2024

2 Top Rated Capabilities

8 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Citrix Digital Workspace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Citrix Digital Workspace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

85 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Citrix Digital Workspace?

8% Negative

11% Neutral

81% Positive

Pros

Trustworthy
Respectful
Fair
Effective Service

Feature Ratings

Average 81

Reporting and Analytics

Listings

Department Zones

News Feed

Mobile App

Calendars

End-User Workflow Customization

Employee Engagement

Document Management

Virtual Offices

Home Page

Vendor Capability Ratings

Average 77

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Vendor Support

Breadth of Features

Business Value Created

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Citrix Digital Workspace Reviews

Rhys C.

Role: Public Sector
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Great application for a business with many users

Likeliness to Recommend

6 /10

What differentiates Citrix Digital Workspace from other similar products?

Lightweight on resources

What is your favorite aspect of this product?

Easy to remote and manage individual users

What do you dislike most about this product?

Reliability with certain environments

What recommendations would you give to someone considering this product?

Start with a small roll out for testing, see how the users manage and expand from there

Pros

Saves Time
Helps Innovate
Effective Service
Caring

Cons

Slower Product Innovation
Commodity Features
Less Inspiring

Katrina M.

Role: Human Resources
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Constantly Logs Me Off; frustrating

Likeliness to Recommend

4 /10

What differentiates Citrix Digital Workspace from other similar products?

How unstable it is

What is your favorite aspect of this product?

Nothing honestly- not worth the $

What do you dislike most about this product?

It will turn off all of the time and log me off

What recommendations would you give to someone considering this product?

Not worth the $ unless issues are corrected

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Kevin P.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

All of the expected capabilities Citrix has

Likeliness to Recommend

9 /10

What differentiates Citrix Digital Workspace from other similar products?

Citrix's industry-leading solutions that integrate with Digital Workspace in addition to their world-class support and client management teams.

What is your favorite aspect of this product?

Ability to quickly locate and collaborate with other team members in a fully remote environment.

What do you dislike most about this product?

Can often times make it too easy for employees to hide.

What recommendations would you give to someone considering this product?

Leverage workstation activity to show employee status versus calendar activity.

Pros

Includes Product Enhancements
Helps Innovate
Continually Improving Product
Reliable

Citrix Digital Workspace

What is Citrix Digital Workspace?

Company Details

Need Assistance?

Awards & Recognition

Citrix Digital Workspace Ratings

81 Likeliness to Recommend

1 Since last award

85 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Citrix Digital Workspace?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Listings A place to list things for sale or swap.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Mobile App Android and iOS app that users can download.

Calendars Ability to manage and view employee schedules, and book meetings.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Citrix Digital Workspace Reviews

Rhys C.

Great application for a business with many users

Likeliness to Recommend

Pros

Cons

Katrina M.

Constantly Logs Me Off; frustrating

Likeliness to Recommend

Pros

Kevin P.

All of the expected capabilities Citrix has

Likeliness to Recommend

Pros

Most Popular Citrix Digital Workspace Comparisons

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Feature Ratings

Reporting and Analytics

Listings

Department Zones

News Feed

Mobile App

Calendars

End-User Workflow Customization

Employee Engagement

Document Management

Virtual Offices

Home Page

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Vendor Support

Breadth of Features

Business Value Created

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement