Cisco Systems

Cisco Umbrella

Composite Score

8.8 /10

CX Score

9.2 /10

53 Reviews Write a Review

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What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details

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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

7 Top Rated Features

2023

Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

2
Since last award

92 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Secure Web Gateway (SWG)

Enablement for Security Teams

Zero Trust

Web Application and API Protection (WAAP)

Network Sandboxes

Viable Alternative VS Traditional MPLS

Cloud Access Security Broker (CASB)

Firewall as a Service (FWaaS)

SD-WAN

Remote Browser Isolation (RBI)

Data Analytics / BI / AI

Vendor Capability Ratings

Average 84

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Security Service Edge

Score 8.8

View Cisco Umbrella in this category (opens in a new tab)

Cisco Umbrella Reviews

Francisco G.

Role: Sales Marketing
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

From our personal experience we find cisco different from other products as it is the fastest and easiest way to protect all users in a matter of minutes and reduces the number of infections and alerts sent from other security products.

What is your favorite aspect of this product?

What I like the most about this tool is that it is very easy to use as well as having a very interactive user interface, but what I like the most is that the policies can be configured for each type of network and device as needed.

What do you dislike most about this product?

Since we have been using it, I personally have not found it faulty, rather I feel comfortable because Cisco Umbrella, I can block and forward different websites from my corporate network. can monitor internet traffic.

What recommendations would you give to someone considering this product?

The Cisco umbrella in my company begins to be used for its ease of protecting digital assets, the approach to disposing of routes for particular devices for commercial use, the security of sending control to the cloud, intelligent maintenance of information management.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Hiroshi I.

Role: Sales Marketing
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

For us, the dedicated use of this tool has been one of the best we have been able to pull off because it is quite easy to use and also provides us with an amazing layer of stability, although they have the ability to get a few similar products, we have had the opportunity to use Cisco Umbrella. which allowed us to gradually improve.

What is your favorite aspect of this product?

What we like the most about this tool is the web filters it has because this selection can be applied to different categories, in addition to the fact that it has the ability to block certain web pages. Not only that, but the traffic and DNS services are pretty good quality.

What do you dislike most about this product?

To be completely honest with the way we've used this tool, we've been quite satisfied throughout this time that we've used it. We did not find any errors in the product.

What recommendations would you give to someone considering this product?

Our team has been using this tool for several years now, so we can recommend it to anyone who wants to protect themselves while online. In addition to easy-to-use interfaces, they allow us to easily capture and respond to any alerts.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Ravi Kiran N.

Role: Consultant
Industry: Manufacturing
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy cisco SDWAN integration

Likeliness to Recommend

8 /10

What differentiates Cisco Umbrella from other similar products?

Complete SASE solution including SDWAN from one vendor

What is your favorite aspect of this product?

Ease of integration in Viptela

What do you dislike most about this product?

Vendor specific, should scale to work with other SDWAN providers with ease

What recommendations would you give to someone considering this product?

If the SDWAN solution is Cisco, then Umbrella is a value add.

Pros

Efficient Service
Performance Enhancing
Enables Productivity
Saves Time

Cons

Vendor Friendly Policies

Cisco Umbrella

What is Cisco Umbrella?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Cisco Umbrella Ratings

88 Likeliness to Recommend

2 Since last award

98 Plan to Renew

2 Since last award

92 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Cisco Umbrella?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Secure Web Gateway (SWG) Protects corporate users and networks from web-based malware, controls employee behavior on the Internet, and helps prevent data loss.

Enablement for Security Teams Enablement for Security to know the layers of protection deployed and not just rely on the carrier to only provide the connection.

Zero Trust Provides features that enable a zero trust architecture, including device authentication and user contextual risk based authentication.

Web Application and API Protection (WAAP) Provides protective capabilities that leverage effective web request inspection prior to reaching the API such as Next-Gen WAF, RASP, DDoS etc.

Network Sandboxes Sandboxes are used to safely execute suspicious code without risking harm to the host device or network.

Viable Alternative VS Traditional MPLS Organizations may want to migrate away from traditional MPLS and leverage a platform to provision convergence and flexibility regarding deployment of security.

Cloud Access Security Broker (CASB) Intermediary between an organization's users and one or more cloud services, allowing the enforcement of certain types of security policies in the cloud.

Firewall as a Service (FWaaS) Next-generation firewall capabilities that include web filtering, advanced threat protection, intrusion prevention system, and Domain Name System security.

SD-WAN Separates the data and control plane from its hardware, virtualizing the network.

Remote Browser Isolation (RBI) Separate your users' web browsing activity from the local network and its infrastructure, preventing browser-based attacks on the network.

Data Analytics / BI / AI Integration of capability to mine data from incoming sources (SIEM, logs, vulnerability tools, threat databases, etc) in real-time and apply rules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Security Service Edge

Cisco Umbrella Reviews

Francisco G.

Fantastic product

Likeliness to Recommend

Pros

Hiroshi I.

Fantastic product

Likeliness to Recommend

Pros

Ravi Kiran N.

Easy cisco SDWAN integration

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Secure Web Gateway (SWG)

Enablement for Security Teams

Zero Trust

Web Application and API Protection (WAAP)

Network Sandboxes

Viable Alternative VS Traditional MPLS

Cloud Access Security Broker (CASB)

Firewall as a Service (FWaaS)

SD-WAN

Remote Browser Isolation (RBI)

Data Analytics / BI / AI

Vendor Capability Ratings

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Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

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