Cisco Systems

Cisco Umbrella

Composite Score

8.8 /10

CX Score

9.2 /10

56 Reviews Write a Review

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What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details

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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

7 Top Rated Features

2023

Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

2
Since last award

91 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

1% Negative

2% Neutral

97% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Secure Web Gateway (SWG)

Enablement for Security Teams

Zero Trust

Network Sandboxes

Web Application and API Protection (WAAP)

Cloud Access Security Broker (CASB)

Viable Alternative VS Traditional MPLS

Firewall as a Service (FWaaS)

Remote Browser Isolation (RBI)

SD-WAN

Data Analytics / BI / AI

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Security Service Edge

Score 8.9

View Cisco Umbrella in this category (opens in a new tab)

Cisco Umbrella Reviews

Shahryar F.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Recommended for Network Security

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

It is customized to the modern needs and guide how to protect and tackle with security issues

What is your favorite aspect of this product?

Hybrid Network Security

What do you dislike most about this product?

Nothing so far still in the exploration process

What recommendations would you give to someone considering this product?

If you looking to secure your hybrid network and business products. I would recommend you chose Cisco Umbrella

Pros

Saves Time
Client Friendly Policies
Includes Product Enhancements
Helps Innovate

Chelsea W.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

Powerful and proactive

Likeliness to Recommend

8 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella operates as a DNS-layer security solution, providing protection without the need for on-premises hardware. Its globally distributed cloud infrastructure ensures low-latency performance and high availability, making it scalable for businesses of all sizes.

What is your favorite aspect of this product?

Speed and Simplicity: By using DNS queries to identify and block malicious domains and IPs, it adds minimal latency while providing robust protection.

What do you dislike most about this product?

Cost for Smaller Organizations Cisco Umbrella can be expensive for smaller businesses or startups, particularly when scaling up or opting for advanced features like secure web gateway (SWG) or cloud-delivered firewall.

What recommendations would you give to someone considering this product?

If considering Cisco Umbrella, assess your security needs and budget. Its DNS-layer protection is ideal for remote and hybrid workforces. Start with a trial to test features like Secure Web Gateway (SWG) and CASB. Ensure compatibility with existing tools, especially non-Cisco environments. Plan deployment carefully, train your IT staff, and integrate it into a multi-layered strategy. Leverage its reporting tools for insights and ensure reliable internet connectivity for optimal performance.

Pros

Reliable
Performance Enhancing
Enables Productivity
Caring

Sejal K.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Cisco Umbrella : Safeguarding the Cloud

Likeliness to Recommend

8 /10

What differentiates Cisco Umbrella from other similar products?

It offers Unified Security posture by easily integrating with other Cisco security products, including Secure Endpoint and Firepower threat defence.

What is your favorite aspect of this product?

This successfully blocks access to dangerous websites and blocks malicious domains also offers an intuitive dashboard that provides easy access to insights.

What do you dislike most about this product?

Data does not appear on the dashboard right away and It provides limited visibility into user activity.

What recommendations would you give to someone considering this product?

Assess Your Organisation's specific security requirements and check whether your current security solution can be integrated with Cisco Umbrella.

Pros

Enables Productivity
Trustworthy
Inspires Innovation
Respectful

Cisco Umbrella

What is Cisco Umbrella?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Cisco Umbrella Ratings

88 Likeliness to Recommend

2 Since last award

98 Plan to Renew

2 Since last award

91 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Cisco Umbrella?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Secure Web Gateway (SWG) Protects corporate users and networks from web-based malware, controls employee behavior on the Internet, and helps prevent data loss.

Enablement for Security Teams Enablement for Security to know the layers of protection deployed and not just rely on the carrier to only provide the connection.

Zero Trust Provides features that enable a zero trust architecture, including device authentication and user contextual risk based authentication.

Network Sandboxes Sandboxes are used to safely execute suspicious code without risking harm to the host device or network.

Web Application and API Protection (WAAP) Provides protective capabilities that leverage effective web request inspection prior to reaching the API such as Next-Gen WAF, RASP, DDoS etc.

Cloud Access Security Broker (CASB) Intermediary between an organization's users and one or more cloud services, allowing the enforcement of certain types of security policies in the cloud.

Viable Alternative VS Traditional MPLS Organizations may want to migrate away from traditional MPLS and leverage a platform to provision convergence and flexibility regarding deployment of security.

Firewall as a Service (FWaaS) Next-generation firewall capabilities that include web filtering, advanced threat protection, intrusion prevention system, and Domain Name System security.

Remote Browser Isolation (RBI) Separate your users' web browsing activity from the local network and its infrastructure, preventing browser-based attacks on the network.

SD-WAN Separates the data and control plane from its hardware, virtualizing the network.

Data Analytics / BI / AI Integration of capability to mine data from incoming sources (SIEM, logs, vulnerability tools, threat databases, etc) in real-time and apply rules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Security Service Edge

Cisco Umbrella Reviews

Shahryar F.

Recommended for Network Security

Likeliness to Recommend

Pros

Chelsea W.

Powerful and proactive

Likeliness to Recommend

Pros

Sejal K.

Cisco Umbrella : Safeguarding the Cloud

Likeliness to Recommend

Pros

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Feature Ratings

Secure Web Gateway (SWG)

Enablement for Security Teams

Zero Trust

Network Sandboxes

Web Application and API Protection (WAAP)

Cloud Access Security Broker (CASB)

Viable Alternative VS Traditional MPLS

Firewall as a Service (FWaaS)

Remote Browser Isolation (RBI)

SD-WAN

Data Analytics / BI / AI

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of Implementation

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

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