Cisco Systems

Cisco Prime for IT and Service Providers

Composite Score

7.3 /10

CX Score

7.7 /10

13 Reviews Write a Review

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What is Cisco Prime for IT and Service Providers?

Cisco Prime for IT products empower IT departments to more effectively manage their networks and the services they deliver for Cisco Enterprise Networks, data center, and collaboration architectures. Cisco Prime for Service Providers is a modular and comprehensive portfolio of OSS and network management solutions. These solutions help accelerate the time to value of innovative Cisco architectures supporting A to Z management of evolved programmable networks, mobility, video, cloud, and managed services.

Company Details

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Cisco Prime for IT and Service Providers Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Prime for IT and Service Providers.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Prime for IT and Service Providers?

0% Negative

18% Neutral

82% Positive

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 81

Reporting

Management Console

Assessment

Approval Process

Testing

Deployment

Validation

Third Party Application Patching

Automation

Notifications

Scheduling

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Cisco Prime for IT and Service Providers Reviews

Theresa A.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use open source productivity suite.

Likeliness to Recommend

10 /10

What differentiates Cisco Prime for IT and Service Providers from other similar products?

I find Service provider software and it can always happen is to open some files made by Office or Office because they tend to dislocate the paragraphs and images. Service provider software provides the multiple platforms at in one place and we can easily save a lot of time through using this service provider software.

What is your favorite aspect of this product?

I have used much other software but Service provider is one of the best internet providers because it is very fast as compared to the other software. I like to use this software because its design and features are very amazing, that is really minimizes the need for new users to try it for the first time and have to learn a whole bunch of new things.

What do you dislike most about this product?

I dislike is just two things, and the first is that I should have an option to set the spaces between lines at something different from the default values without having to reset it every time the program restarts or opens a new document and finally that there are times when you save documents at the beginning without explaining so it should be saved again.

What recommendations would you give to someone considering this product?

Service provider is one of the best productivity application software that we can easily open all files and other applications. Service provider is an online application that we can easily create and edit files of any format. They also are great with customer support and all of its new features are very amazing and also easy to use. Service provider software has very fantastic and multiple features for the business management.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

IMRAN I.

Role: Operations
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to use,Fantastic Product,

Likeliness to Recommend

10 /10

What differentiates Cisco Prime for IT and Service Providers from other similar products?

Cisco Prime is unique in its own, One of the best products from CISCO by far, centralizing your all security policies and controlling access to network.

What is your favorite aspect of this product?

Restricted access to network

What do you dislike most about this product?

There is nothing that we didnot like

What recommendations would you give to someone considering this product?

This product is must to have in your organization

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shenna C.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2020

Easy to use and makes multitasking very easy.

Likeliness to Recommend

8 /10

What differentiates Cisco Prime for IT and Service Providers from other similar products?

It allows you to be more hands free and mobile.

What is your favorite aspect of this product?

I can connect via internet from any system computer.

What do you dislike most about this product?

We now have the ability to see our demand and productivity.

What recommendations would you give to someone considering this product?

Pay for the premium package that utilizes hand free communication which decultters your space.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cisco Prime for IT and Service Providers

What is Cisco Prime for IT and Service Providers?

Company Details

Need Assistance?

Cisco Prime for IT and Service Providers Ratings

87 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Cisco Prime for IT and Service Providers?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Automation of patch deployment, including the deployment and installation processes.

Management Console A single console that allows the management of the entire patch management process​.

Assessment Assessment of patches, for consideration of enterprise deployment​.

Approval Process Ability to provide approval for the release and deployment of patches​.

Testing Logging of test results, in preparation for approval.

Deployment Wide deployment of patches to targeted systems​.

Validation Validation (manual or automated) of patch installation success.

Third Party Application Patching Patching of third party applications in addition to systems.

Automation Automation of patch deployment, including the deployment and installation processes.

Notifications Alerts on the availability of patches.

Scheduling Subject to approval, the ability to schedule the automation of patch deployment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Cisco Prime for IT and Service Providers Reviews

Theresa A.

Easy to use open source productivity suite.

Likeliness to Recommend

Pros

IMRAN I.

Easy to use,Fantastic Product,

Likeliness to Recommend

Pros

Shenna C.

Easy to use and makes multitasking very easy.

Likeliness to Recommend

Pros

Feature Ratings

Reporting

Management Console

Assessment

Approval Process

Testing

Deployment

Validation

Third Party Application Patching

Automation

Notifications

Scheduling

Vendor Capability Ratings

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features