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CaptivateIQ Logo Award Winner Product Badge
CaptivateIQ Inc

CaptivateIQ

Composite Score
8.5 /10
CX Score
8.6 /10
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In Partnership With SelectHub

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Category
CaptivateIQ
8.5 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details

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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

94 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 89

Data Integration

94

Incentive Plan Designer

92

Commissions Management

92

Collaboration

87

Multi Currency

87

Incentive Dashboards

87

Adjustments & Clawbacks

86

Regulatory Compliance and Audit

85

Reporting and Analytics

82

Vendor Capability Ratings

Average 86

Ease of Customization

90

Quality of Features

89

Vendor Support

89

Business Value Created

89

Ease of Implementation

87

Ease of Data Integration

87

Availability and Quality of Training

87

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

84

Ease of IT Administration

84

CaptivateIQ Reviews

Lori A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent tool for enhancing the sales process

Likeliness to Recommend

9 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ built a product that is automated right from the data entry step through integrations to key systems such as CRMs and accounting software. It is easy tonshare individual dashboards with sales reps

What is your favorite aspect of this product?

CaptivateIQ is a solution that is easy to use, has low barriers to entry and offers a lot of customization options

What do you dislike most about this product?

The Sales rep portal can be improved to enable sales reps estimate commision, plan documents, get compensation statements, and monitor individual and team performance all from the portal

What recommendations would you give to someone considering this product?

CaptivateIQ is an excellent solution to help businesses improve their sales performance. It will allow managers to see how their team is performing and make changes where necessary

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oscar M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Top solution for managing sales incentive payments

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ provides the ability to handle all unique business rules and commission plans across all sales channels by accurately measuring sales people performance

What is your favorite aspect of this product?

It allows me to leave feedback for the employees based on how they're doind at work and set personal goals for individual employees

What do you dislike most about this product?

Improve role-based visibility and provide comprehensive audit logs to protect source and commission data

What recommendations would you give to someone considering this product?

CaptivateIQ allows users to create any type of incentive compensation plan and manage them in the cloud

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emma A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

The UI is neat and the support team is excellent

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ is effective at re-engaging sales representatives who are not top perfromers in regular promotions and those who are behind on reaching their sales goals

What is your favorite aspect of this product?

Designing detailed compensation plans as needed. Managing each level of operation and salary distribution with a descriptive sales hierarchy. Eliminated the process of manually re-entering data or making updates to the compensation statement

What do you dislike most about this product?

Due to the time-sensitive nature of this strategy, running multiple promotions simultaneously makes it difficult to track each sale and payment but the CaptivateIQ type of payment is highly motivating

What recommendations would you give to someone considering this product?

Use CaptivateIQ to plan for the best case scenario, so if all your reps generate plenty of sales, your company can pay them promptly and keep morale up

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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