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Capsifi Logo Award Winner Product Badge
Capsifi

Capsifi

Composite Score
8.0 /10
CX Score
8.5 /10
Category
Capsifi
8.0 /10

What is Capsifi?

Capsifi (formerly Capsifi Jalapeno) aligns organisational teams around a common understanding of how business functions are supported by your technology portfolio, and manage the lifecycle of your digital assets with Capsifi’s enterprise architecture operating model. The digital operating model platform, Jalapeno, supports architects in planning and managing business model innovation and transformation from conception through to execution.

Company Details


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Awards & Recognition

Capsifi won the following awards in the Enterprise Architecture category

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Capsifi Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Capsifi.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Capsifi?

3% Negative
3% Neutral
94% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Feature Ratings

Average 73

Repository Management

76

Collaboration

75

Process Architecture

75

Analytics and Reporting

74

Performance Management

73

Data Visualization GIS

72

Risk and Fraud Assessment

71

Project Management

69

Document Management

68

Software Distribution

62

PCI and EMV Compatible

59

Vendor Capability Ratings

Average 79

Vendor Support

95

Availability and Quality of Training

83

Ease of Implementation

83

Breadth of Features

80

Business Value Created

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Quality of Features

76

Ease of Data Integration

73

Usability and Intuitiveness

70

Capsifi Reviews

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Price is a little high, but love the capabilities

Likeliness to Recommend

9 /10

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Krishan J.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Innovative and revolutionary product!

Likeliness to Recommend

10 /10

What differentiates Capsifi from other similar products?

Full visibility from business strategy, to value creation, customer experience, business architecture, and implementation roadmaps.

What is your favorite aspect of this product?

Strategy modelling, business architecture and service blueprinting - overlaying these perspectives.

What do you dislike most about this product?

The user interface could be more intuitive

What recommendations would you give to someone considering this product?

It’s great way to make sure your business and operating model can be updated and used in real-time, rather than static information that’s updated once a year and lives in a document on the shelf.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Conner F.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Top of line meta model and visualizations

Likeliness to Recommend

10 /10

What differentiates Capsifi from other similar products?

Visualization is unmatched by competitors

What is your favorite aspect of this product?

The ability to slice and dice the business from any and all perspectives

What do you dislike most about this product?

Usability is cumbersome in some areas, missed opportunities to inherent certain properties that would make product easier to use

What recommendations would you give to someone considering this product?

Relationship inheritance along class family lines. Potentially add option to scale meta model relationships with maturity (start with a simplified metamodel in a "crawl" phase to give immediate value, transition to medium complexity model for "walk", full relationships for "run")

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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