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Capsifi Jalapeno Logo Award Winner Product Badge
Capsifi

Capsifi Jalapeno

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Capsifi Jalapeno
8.2 /10

What is Capsifi Jalapeno?

Align organisational teams around a common understanding of how business functions are supported by your technology portfolio, and manage the lifecycle of your digital assets with Capsifi’s enterprise architecture operating model. Their digital operating model platform, Jalapeno, supports architects in planning and managing business model innovation and transformation from conception through to execution.

Company Details


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Awards & Recognition

Capsifi Jalapeno won the following awards in the Enterprise Architecture category

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Capsifi Jalapeno Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Capsifi Jalapeno.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Capsifi Jalapeno?

3% Negative
3% Neutral
94% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Feature Ratings

Average 73

Repository Management

76

Collaboration

75

Process Architecture

75

Analytics and Reporting

74

Performance Management

73

Data Visualization GIS

72

Risk and Fraud Assessment

71

Project Management

69

Document Management

68

Software Distribution

62

PCI and EMV Compatible

59

Vendor Capability Ratings

Average 79

Vendor Support

95

Availability and Quality of Training

84

Ease of Implementation

83

Breadth of Features

80

Business Value Created

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

77

Ease of Customization

76

Quality of Features

76

Ease of Data Integration

73

Usability and Intuitiveness

70

Capsifi Jalapeno Reviews

Divya S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Great product with wonderful customer service

Likeliness to Recommend

8 /10

What differentiates Capsifi Jalapeno from other similar products?

Consolidating and aligning the operating model is very swift It greatly helps by bridging gaps in business and operational knowledge.

What is your favorite aspect of this product?

Explicitly aligned to business needs. Customer experience is awesome

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Customer experience is great Helps in continuous monitoring of the impact of change

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Krishan J.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product and company. Highly recommend!

Likeliness to Recommend

10 /10

What differentiates Capsifi Jalapeno from other similar products?

Capsifi focuses on navigating the strategy to execution journey and specialises in business architecture. The platform provides "just enough" capability and features outside of this core focus, for example in process architecture and project portfolio management, to provide the end-to-end picture, without trying to be "everything to everyone".

What is your favorite aspect of this product?

The ability to trace the end-to-end strategy to execution journey, including mapping customer experience architecture to other architecture concepts. These perspectives often live in separate repositories, and the ability to bring them together is powerful. The pre-configured meta-model allows consistency in architecture development, which means that repository governance is "baked in". In my opinion, this is better than having a highly customisable meta-model that can be tailored to individual preferences and can lead to confusion when resources are distributed across organisations, or key personnel move on, leaving technical debt.

What do you dislike most about this product?

Capsifi has been on a journey to improve its user interface to make it more consumable by business users and executive decision-makers. I understand this is a core focus for their product roadmap over the next year.

What recommendations would you give to someone considering this product?

Invest the upfront time engaging a professional services provider to help with the product implementation, the same way you would for any other technology product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Consultant
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Tool built for Business Architecture and it shows.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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