In Partnership With SelectHub
What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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In Partnership With SelectHub
Brevo Ratings
Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Includes Product Enhancements
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
SPAM Compliance
Segmentation
Campaign Management
Basic Reporting and Analytics
Content Authoring
Mobile Optimized
Text Messaging
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Brevo Reviews
Douglas T.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great savings with SendInBlue.
Likeliness to Recommend
What differentiates Brevo from other similar products?
Marking out your intended course of action is a breeze using Send in Blue. Everything from the campaign's email to its landing page to its sign-ups worked seamlessly with my WordPress site and Elementor. The convenience of having everything in one location means that you can quickly switch between working on different parts and managing your inbox. To get what you need from Sent in Blue, make a wish list. I was so committed to marketing automation with SendInBlue that I even took a certified training in the platform (free course).
What is your favorite aspect of this product?
When I first started using Sendinblue, I was blown away by how intuitive it was. Pre-made templates and drag-and-drop editors make it easy to create email campaigns. It takes very little effort to set up marketing automation so that you can start sending out tailored communications to your consumers immediately. It's possible to monitor metrics like open rates, clicks, and conversions using Sendinblue. Also, you may monitor the performance of your email marketing initiatives and adjust your content accordingly.
What do you dislike most about this product?
My inexperience was the only drawback I found using Sendinblue. In contrast, Sedin blue's free classes are the best in the rescue industry. Now that I've spent a few days on them, I've had an epiphany about what I should do. Those classes proved to be an excellent instructor after I'd grasped them; not only did I understand automation and the rest of it more effectively from them, but I was also able to immediately put what I'd learned into practice within the Sendinblue control panel. To everyone's benefit
What recommendations would you give to someone considering this product?
In conclusion, Sendinblue is an excellent option for automated email delivery. It's a little overkill for my purposes in some respects, but at least you won't have to fear that the system won't be enough. As has been said, novices to this area may benefit from certain simplifications. Yet none of the "majors" have a significant presence there. The ability to conduct basic programming and the like is all that is required. Sendinblue can also have custom in-house processes and other features developed if desired.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Patrick G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Incredible savings with SendinBlue!
Likeliness to Recommend
What differentiates Brevo from other similar products?
The most valuable aspect of SendInBlue is its user-friendly UI. There is no unnecessary fluff, and everything you need is simply a mouse click away. The transactional SMTP part, together with the contacts and campaigns parts, is intuitive. In a nutshell, a potent instrument for people who want to raise their profile via electronic mail and possess sophisticated analysis and segmentation skills that have grown in sophistication over time. Excellent support that is quick to respond and knowledgeable about the needs of its clients. This is a huge bonus when it comes to helping clients.
What is your favorite aspect of this product?
Sendinblue's flexibility and selection of user-friendly themes were major selling points for me. The fact that it is a web-based email marketing platform with options for both novice and expert users appealed to me. It's an all-in-one marketing automation platform with all the marketing and sales tools your business needs to cultivate lasting connections with its clientele.
What do you dislike most about this product?
In regards to data transfer, I found the app's onboarding procedure to be very cumbersome. A lot of the functions, like setting up a unique IP address or sending targeted emails, have a steep learning curve. Moreover, additional functions are only accessible through the more expensive premium and corporate programs.
What recommendations would you give to someone considering this product?
For straightforward email marketing, SendinBlue is an excellent choice, particularly for smaller enterprises. In comparison to similar services, such as MailChimp, creating an account and sending your first email is a breeze. It's also simple enough for even individuals who aren't tech-savvy to utilize. You may want to explore elsewhere if you have a massive email list or if you need to import lists often from a source other than SendinBlue. While SendinBlue is fantastic in its own environment, importing other email lists may be problematic.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Laura B.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Sendinblue's Quick Installation & Helpful Staff
Likeliness to Recommend
What differentiates Brevo from other similar products?
For my two customers in the music business, I utilize Sendinblue to manage their email marketing campaigns. I have no complaints; the product is ideal for my purposes. It's simple to implement, and the information gleaned from campaigns is straightforward. Sendinblue is what you should use, in my opinion. It's a practical aid that you may use every day, and it guarantees that your emails will be delivered successfully.
What is your favorite aspect of this product?
Sendinblue is an effective marketing tool that allows us to communicate with our consumers via email, SMS, and live chat. Sendinblue makes it simple to launch, monitor, and adjust company marketing initiatives by letting us simply build, manage, measure, and optimize them. Sendinblue also offers us the chance to conduct A/B tests and create landing pages, both of which contribute to the development of more effective advertising campaigns.
What do you dislike most about this product?
Not much about this software has irked me. We could save a lot of time if the customer database were organized, and the emails would be much more appealing if they could be customized. If you ignore that, I think it's great software that gets the job done.
What recommendations would you give to someone considering this product?
If you've been utilizing a variety of email marketing tools, this might be a helpful resource for sending more effective emails at a lower cost. The interface is well designed, and the templates are simple to use. There is a little learning curve for those unfamiliar with email tools, but nothing that can't be overcome with sufficient practice. A useful tool all around!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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