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Brevo Logo
Brevo

Brevo

Composite Score
8.9 /10
CX Score
9.1 /10
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In Partnership With SelectHub

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Category
Brevo
8.9 /10

What is Brevo?

Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.

Company Details

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Awards & Recognition

Brevo won the following awards in the Email Marketing category

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Brevo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brevo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brevo?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Email Delivery

92

Sales Intelligence & Conversion Rates

87

Contact Database

87

SPAM Compliance

86

Segmentation

86

Campaign Management

86

Basic Reporting and Analytics

86

Content Authoring

83

Mobile Optimized

82

Text Messaging

82

A/B Testing

82

Vendor Capability Ratings

Average 83

Business Value Created

89

Ease of Implementation

85

Ease of IT Administration

85

Breadth of Features

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Vendor Support

83

Availability and Quality of Training

83

Quality of Features

82

Product Strategy and Rate of Improvement

82

Ease of Customization

80

Brevo Reviews

Zoey E.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Best All-In-One Tool

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

I was seeking a system that would allow me to call a variety of firms to create prospects without committing excessive time. My strategy was not the traditional mass mailing technique, and Sendindblue's CRM application perfectly handled my business funnel. It's quite simple to install and manage, with excellent and prompt service. Trying to get in touch with and keeping track of firms keen on evaluating ideas is a critical effort. Any "campaign" in that respect must be extremely seamless and well-organized. Sendinblue allows you to quickly adjust multiple variables and modify the system for a variety of purposes.

What is your favorite aspect of this product?

Sendinblue is among the most effective and widely used marketing solutions. Sendinblue appealed to me because of its simple UI and ease of campaign management. Because there is no contact restriction, any number of subscribers can be registered to the address book. We need to pay more for additional contact lists on other sites, but never on Sendinblue. Utilizing Sendinblue to manage subscribers and marketing strategies simplifies everything. Yet, we seldom send marketing messages to our customers, and we configure automation to deliver a monthly report. Sendinblue is a full multifunctional solution for effortlessly speeding up your company.

What do you dislike most about this product?

All in Sendinblue is fantastic, however, the A/B testing feature is unavailable in the Lite plan; we must buy it as an add-on or a more costly plan. Some software alternatives, such as MailerLite, are A/B testing solutions. Just a little additional information about the tool and the initial dialogue box that appears after you attempt to register your first promotion and the program has to validate the campaign rationale to execute all. Switching to the next page rather may be simple if the help procedure was more participatory on the existing campaign website.

What recommendations would you give to someone considering this product?

Sendinblue is the greatest email campaign solution for storing an infinite number of customers. Sendinblue is a good option if you are new to email advertising and have a subscriber list. I suggest it to any businesses and marketing people looking to expand their consumer base.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Rongen R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Perfect for Cold Emailing or Outbound Marketing

Likeliness to Recommend

8 /10

What differentiates Brevo from other similar products?

It has reasonable price and being able to pause a plan. Works best for cold emailing or outbound strategy.

What is your favorite aspect of this product?

Cost and value. Ability to pause a plan and being able to send to various people that have not engaged with us yet.

What do you dislike most about this product?

Lack of integration to HubspotCRM

What recommendations would you give to someone considering this product?

Integration API to be able to track activities in HubspotCRM

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Client Friendly Policies

Alice D.

  • Role: C-Level
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Sendinblue Cheap and easy to use tool

Likeliness to Recommend

7 /10

What differentiates Brevo from other similar products?

Sendinblue has good prices and its Premium plan offers many features that others do not have and this helps to complement the lack of marketing of our company.

What is your favorite aspect of this product?

Campaign creation, template customization, and email list scheduling are all a breeze. To put it simply, it's quite convenient and simple to accomplish. In addition, I can prearrange e-mails for transactional and automated purposes. As a second plus, it may be had for a little outlay of cash and put to good use immediately.

What do you dislike most about this product?

There is nothing negative to say about the platform, as it provides exactly what it promises to provide. From a purely subjective standpoint, I would like to see some improvements made to the user interface in the reporting section.

What recommendations would you give to someone considering this product?

This is fantastic time-saving software since it allows you to reuse email templates. Strongly suggested!

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Client Friendly Policies

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