In Partnership With SelectHub
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What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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In Partnership With SelectHub
Brevo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Brevo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Trustworthy
- Transparent
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
SPAM Compliance
Segmentation
Basic Reporting and Analytics
Campaign Management
Text Messaging
Content Authoring
A/B Testing
Mobile Optimized
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Also Featured in...
Brevo Reviews
Sitanshu M.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Nov 2022
Great E-mail Campaigns offering for SMEs
Likeliness to Recommend
What differentiates Brevo from other similar products?
The majority of our programs are open-workshop i.e. Individuals sign up for the programs on their own. And so, we have to be in constant touch with them. We used Sendinblue as our main email campaign tool before making the switch. We used the SaaS for Sending regular event updates. Promotional emails. New programs/course details. Festival greetings, etc. Apart from the above e-mail campaigns, we also use the service to create a post-registration journey for people who sign-up, up and what's the next step forward.
What is your favorite aspect of this product?
All of the email campaigns are quickly delivered and with a comparatively lower bounce rate. And it is reasonably priced, the very reason which made me move from Mailchimp.
What do you dislike most about this product?
Nothing! We use SendinBlue as our second email campaign manager after Zoho Campaigns. We use both services to cater to different segments of users. It's much better cost-wise when compared to other options that I have tried.
What recommendations would you give to someone considering this product?
GO FOR IT. The email delivery rate is good and probably worth more than the money spent.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Juan Esteban M.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
Sendinblue is of great help for our marketing
Likeliness to Recommend
What differentiates Brevo from other similar products?
We are using this software to create email marketing campaigns and without a doubt we have been pleasantly surprised, because it is easy to use and has templates that make our work easier, in addition to achieving extraordinary results in each campaign. I like that it has different tools that allow us to achieve our goal of being read, such as spam blocking.
What is your favorite aspect of this product?
It has a large library of images that helps us to create modern designs, in the creation of campaigns. In addition to the fact that its templates are very eye-catching and capture attention quickly, being the main objective of the campaign. It allows us to track interactions, both open emails and clicks.
What do you dislike most about this product?
I tried to use the program for other types of campaigns, for example in social networks and SMS and I did not succeed, to tell the truth I have not contacted the technical service to receive help on this issue, but I would like that the process and configuration of these tools of the program were not so cumbersome.
What recommendations would you give to someone considering this product?
Although we have only been using the program for a short time, the truth is that we have obtained excellent results with the executed campaigns, our number of prospects and sales has multiplied by 50% or more, so our email marketing campaigns have been very successful. We are eager to be able to configure the software to develop our SMS and social media campaigns and make them work as well as our email campaigns.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joseph E.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2022
Ease of use is significantly better than Mailchimp
Likeliness to Recommend
What differentiates Brevo from other similar products?
It provides a better solution to other software packages on the market
What is your favorite aspect of this product?
Being able to review results easily and it saves time in putting the marketing material together for sending mail shots by email.
What do you dislike most about this product?
The statistics from the email marketing conducted was not the most comprehensive.
What recommendations would you give to someone considering this product?
Consider the amount of time you will spend with the software and how easy to use it needs to be
Pros
- Inspires Innovation
- Altruistic
- Acts with Integrity
- Client's Interest First
Please tell us why you think this review should be flagged.
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