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Brevo Logo Award Winner Product Badge
Brevo

Brevo

Composite Score
8.9 /10
CX Score
9.1 /10
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In Partnership With SelectHub

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Category
Brevo
8.9 /10

What is Brevo?

Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.

Company Details

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Awards & Recognition

Brevo won the following awards in the Email Marketing category

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Brevo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brevo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

92 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
94%
Conflict Resolution:
94%
Strategy & Innovation:
92%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brevo?

Chart

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1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Trustworthy
  • Transparent
  • Includes Product Enhancements

Feature Ratings

Average 85

Email Delivery

90

Sales Intelligence & Conversion Rates

87

Contact Database

87

SPAM Compliance

86

Segmentation

86

Basic Reporting and Analytics

86

Campaign Management

85

Text Messaging

84

Content Authoring

84

A/B Testing

83

Mobile Optimized

83

Vendor Capability Ratings

Average 84

Business Value Created

89

Ease of IT Administration

86

Ease of Implementation

85

Availability and Quality of Training

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Ease of Customization

81

Brevo Reviews

Shannon D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Great Sales Intelligence Easy Solution.

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

My best and most functional communication platform.

What is your favorite aspect of this product?

Interface is very simple to understand the features arrangement.

What do you dislike most about this product?

There is nothing to dislike on this software.

What recommendations would you give to someone considering this product?

Great sales and campaign management tool and the email marketing power is also helpful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marie M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Ideal for mass mail

Likeliness to Recommend

8 /10

What differentiates Brevo from other similar products?

The analysis of the campaign performance is easy and you can also create your email automation in a very simple way, the detailed analysis of the data of my campaigns helped me a lot while I was working on the next campaign, also the reports are very clear and They help in the process of making decisions and planning the next movements, it also allows us to create 300 free daily emails, it also gives me practically all the customization options I need to send professional emails and reach my clients, it also has an excellent price of good volume and quality.

What is your favorite aspect of this product?

It is a very easy to use email campaign platform, the email editor is very practical, it provides a low cost solution for anyone who needs to send email marketing materials, the user interface is simple and easy to use. to use, all templates are customizable, easy to configure and their analysis shows excellent information, it has a very nice automation workflow process that has many options similar to big competitors, email and messaging can be personalize and is the best route for communication.

What do you dislike most about this product?

There is nothing I do not like about this tool, I find it very practical and easy to use, it is very modern and is always constantly growing, I do not have any negative comments about this tool.

What recommendations would you give to someone considering this product?

It gives me a simple answer for anyone who wants to send advertising material by email, it is fast and very safe, I recommend that you use this software, it will be very helpful.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Saves Time

Annette M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

With the Tool Text Messaging its perfect.

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

Sendinblue offers easy communication via text and the interface is very clean.

What is your favorite aspect of this product?

Easy tool and the contacts database its also great.

What do you dislike most about this product?

Sendinblue so far to me nothing as a problem from the solution.

What recommendations would you give to someone considering this product?

Amazing marketing power with perfect email deliverabilit5y and easy to manage campaigns.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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