BMC Software

BMC Multi-Cloud

Composite Score

7.9 /10

CX Score

8.1 /10

13 Reviews Write a Review

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What is BMC Multi-Cloud?

IT and business owners are often surprised and unprepared for the large monthly or annual expenses from cloud providers. With buyers of public cloud services throughout the organization, it is challenging for IT to keep costs under control.

Company Details

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BMC Multi-Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

91 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BMC Multi-Cloud?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 85

Orchestration and Workflow Management

Cloud SLA Management Governance

Cloud Migration

Application Release Automation

Performance Monitoring Management

Self Service Cloud Services

Automatic Resource Scaling Elasticity

Capacity Management

Cloud Integration

Cloud Analytics and Reporting

Configuration Validation

Vendor Capability Ratings

Average 84

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Customization

BMC Multi-Cloud Reviews

Idris A.

Role: Operations
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates BMC Multi-Cloud from other similar products?

Easier and cheaper

What is your favorite aspect of this product?

Fresh interface

What do you dislike most about this product?

Customer support is not sctive

What recommendations would you give to someone considering this product?

Pricey but worth it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Susmita B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates BMC Multi-Cloud from other similar products?

BMC Multi-Cloud Management excels in automating workflows across various cloud environments. The platform supports complex hybrid workflows, making it easier for IT teams to manage disparate workloads seamlessly. With security on mind, BMC integrates security incident management into its service management framework. This includes automated remediation processes that prioritize security compliance across multi-cloud environments, thereby reducing business risks associated with cloud operations

What is your favorite aspect of this product?

BMC Multi-Cloud is very customizable. The platform is designed to be modular and configurable, allowing organizations to adapt it to their specific needs even after deployment. This flexibility is a significant advantage over competitors that may offer more rigid solutions. Furthermore, features like workflow automation, performance monitoring, and cloud resource management are integral to their operations. These tools are used consistently to enhance efficiency, reduce operational costs, and improve service delivery

What do you dislike most about this product?

Managing multiple cloud environments inherently increases complexity. BMC Multi-Cloud Management requires organizations to navigate different APIs, tools, and workflows for each cloud provider. This can lead to difficulties in synchronizing workloads and maintaining consistent management practices across platforms. Another dislike is the Skill Gap. Mostly there are shortage of skilled personnel who are proficient in managing multi-cloud environments. Organizations may need to invest time and resources in training existing staff or hiring new talent with the necessary expertise, which can be a significant hurdle

What recommendations would you give to someone considering this product?

it's essential to evaluate and ensure that BMC Multi-Cloud Management is compatible with all cloud platforms you currently use or plan to use in the future. Make sure you if it can scale effectively as your organization grows. The ability to manage increasing cloud resources and services without significant additional overhead is crucial for long-term viability. Most importantly, conside if the platform can offer features that automate security checks and compliance management across different cloud environments, helping to mitigate risks associated with data breaches and regulatory requirements

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2024

FANTASTIC PRODUCT

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Helps Innovate
Reliable
Enables Productivity

BMC Multi-Cloud

What is BMC Multi-Cloud?

Company Details

Need Assistance?

BMC Multi-Cloud Ratings

93 Likeliness to Recommend

91 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love BMC Multi-Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Cloud Migration Migration of applications and workloads to cloud.

Application Release Automation Continuously manage the release and maintenance of applications.

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

BMC Multi-Cloud Reviews

Idris A.

Fantastic product

Likeliness to Recommend

Pros

Susmita B.

Fantastic Product!

Likeliness to Recommend

Pros

FANTASTIC PRODUCT

Likeliness to Recommend

Pros

Feature Ratings

Orchestration and Workflow Management

Cloud SLA Management Governance

Cloud Migration

Application Release Automation

Performance Monitoring Management

Self Service Cloud Services

Automatic Resource Scaling Elasticity

Capacity Management

Cloud Integration

Cloud Analytics and Reporting

Configuration Validation

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Customization