Blink Customer Reviews 2024

Blink

Composite Score

7.2 /10

CX Score

7.6 /10

11 Reviews Write a Review

Claim Software

What is Blink?

The all-in-one information and communications solution. Blink’s intranet features are just one piece of a fully customizable mobile intranet dashboard designed to keep frontline employees in the know and fully engaged, so they can work smarter and be more productive. Personalized messaging feeds exist side by side with collaborative tools, updates, documents, and more.

Company Details

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Blink Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blink?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Feature Ratings

Average 79

Newsletter Creation

News Feeds, Alerts & Notifications

Mobile

Single Sign-On (SSO)

Instant Messaging

Surveys and Polling

Emergency Notification

Intranet

Employee Directory

Rewards Recognition

Pulse Surveys

Vendor Capability Ratings

Average 78

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

Business Value Created

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Ease of Customization

Blink Reviews

Melisa Y.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

My Experience With Blink

Likeliness to Recommend

9 /10

What differentiates Blink from other similar products?

Blink is an all in one employees communications software as it combines communication features, document, and collaboration management. These capabilities ensures better engagement

What is your favorite aspect of this product?

I like that using Blink is easy and that it comes at an affordable cost. The software is easy to use and well equipped with communication and collaboration capabilities. It's secure and ensure secuo communications

What do you dislike most about this product?

I can't remember ever having problems using Bkink

What recommendations would you give to someone considering this product?

For employees communications, collaboration and engagement, I recommend Blink

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Gustavo Antonio O.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Create excellent dialogues with your employees.

Likeliness to Recommend

10 /10

What differentiates Blink from other similar products?

There is a great similarity to tools such as Speakap, it is a software that provides commitment to your employees, our organization uses Blink for its excellent functions and its extensive list of features that help manage all contacts, comments and all content and allows us to create a storage in your important documents and allows you to create collaborations between several employees, allows you to create an excellent workflow through video conferences and screen sharing, through which you can share files and keep track of activities.

What is your favorite aspect of this product?

It helps to increase productivity and efficiency in our organization and employees, it has the best functions to streamline and increase communications with employees, it allows for better productivity and performance of all employees and increases the return on investment, Blink highlights and strengthens all communications and the ideal content for employees, it has a high technology of artificial intelligence, it is the best tool for human resources and for the different communication tools.

What do you dislike most about this product?

There really isn't any functionality that I dislike, so far it has seemed very easy to use and implement, it has really been very useful for the creation of unified communications, it is incredible to be able to manage all communications, meetings and projects, it has an excellent panel of activities and excellent brainstorming.

What recommendations would you give to someone considering this product?

I recommend it for large organizations that seek to increase productivity and communicate internally with employees, it allows you to create real-time updates, hold online meetings, screen share and share important files with all employees, it really is a very easy tool to use and simple for instant communications, it has incredible third-party integrations, implementing it is very easy, online meetings have excellent audio and video.

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Blink

What is Blink?

Company Details

Need Assistance?

Blink Ratings

88 Likeliness to Recommend

92 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Blink?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Newsletter Creation Ability to create and distribute company newsletters to employees.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Instant Messaging Real-time, text-based communication between two or more people

Surveys and Polling Ability to survey employees and gather feedback.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Intranet Private network that allows collaboration and storage of sensitive documents.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Blink Reviews

Melisa Y.

My Experience With Blink

Likeliness to Recommend

Pros

Gustavo Antonio O.

Create excellent dialogues with your employees.

Likeliness to Recommend

Pros

Feature Ratings

Newsletter Creation

News Feeds, Alerts & Notifications

Mobile

Single Sign-On (SSO)

Instant Messaging

Surveys and Polling

Emergency Notification

Intranet

Employee Directory

Rewards Recognition

Pulse Surveys

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

Business Value Created

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Ease of Customization