Blink Customer Reviews 2025 | SoftwareReviews

Blink

Composite Score

7.7 /10

CX Score

8.1 /10

26 Reviews Write a Review

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What is Blink?

The all-in-one information and communications solution. Blink’s intranet features are just one piece of a fully customizable mobile intranet dashboard designed to keep frontline employees in the know and fully engaged, so they can work smarter and be more productive. Personalized messaging feeds exist side by side with collaborative tools, updates, documents, and more.

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Blink Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 87%
Conflict Resolution:: 92%
Strategy & Innovation:: 91%
Service Experience:: 89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blink?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Fair
Altruistic

Feature Ratings

Average 76

Emergency Notification

Employee Directory

Rewards Recognition

Instant Messaging

Surveys and Polling

Mobile

Intranet

Pulse Surveys

News Feeds, Alerts & Notifications

Newsletter Creation

Application Integration

Vendor Capability Ratings

Average 77

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Customization

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Ease of Data Integration

Blink Reviews

Venkat G.

Role: Human Resources
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Fast, Reliable & User Friendly Experience

Likeliness to Recommend

9 /10

What differentiates Blink from other similar products?

Blink stands out for its smooth user experience, fast performance, and easy setup. It offers real-time notifications, strong security features, and seamless smart home integration. Unlike some competitors, Blink is affordable with no required subscriptions while still delivering high-quality video and long battery life. Its reliable motion detection and hassle-free operation make it a great choice for home security.

What is your favorite aspect of this product?

My favorite aspect of Blink is its fast and reliable performance. The real-time alerts and clear video quality give me peace of mind, and the seamless integration with smart home devices makes it even more convenient to use.

What do you dislike most about this product?

The motion detection can be a bit inconsistent at times, and some features require a subscription, which would be better if included for free.

What recommendations would you give to someone considering this product?

Blink is a great choice if you want an easy-to-use, reliable security camera without a high price tag. Just be aware that some features require a subscription, and you may need to tweak the motion settings to get the best results.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Phil S.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Making employee communication seamless

Likeliness to Recommend

8 /10

What differentiates Blink from other similar products?

Seems like its easier to use, also just a very friendly team to work with.

What is your favorite aspect of this product?

Doesn't require much training to start using it effectively.

What do you dislike most about this product?

I believe it's a little costly.

What recommendations would you give to someone considering this product?

Try to negotiate hard on price

Pros

Unique Features
Fair
Reliable
Respectful

Cons

Leverages Incumbent Status
Wastes Time
Less Generous

Agam P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

"Blink : Fast, Simple, Powerful"

Likeliness to Recommend

8 /10

What differentiates Blink from other similar products?

Blink is a very reliable tool, it allows us for the internet communications which is to be transferred. It is well supportive at the time of implementation which is quite easy. It is very much supportive for those who are front line workers.

What is your favorite aspect of this product?

The best think I like the most about this product is anyone can access this device very easily and deligentlty like other social media platforms. It can circulate the important information to group of people very fast and frequently.

What do you dislike most about this product?

One can face struggle while forwarding the multiple images at a time, also the previous chat history wipes out soon, of a person don't saved for future reference.

What recommendations would you give to someone considering this product?

I would highly recommend to anyone who is looking to improve the communication and transparency within the team or group. This platform is the best to drive and explore the thinks.

Pros

Helps Innovate
Reliable
Caring
Fair

Blink

What is Blink?

Company Details

Need Assistance?

Blink Ratings

86 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Blink?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Instant Messaging Real-time, text-based communication between two or more people

Surveys and Polling Ability to survey employees and gather feedback.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Blink Reviews

Venkat G.

Fast, Reliable & User Friendly Experience

Likeliness to Recommend

Pros

Phil S.

Making employee communication seamless

Likeliness to Recommend

Pros

Cons

Agam P.

"Blink : Fast, Simple, Powerful"

Likeliness to Recommend

Pros

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Feature Ratings

Emergency Notification

Employee Directory

Rewards Recognition

Instant Messaging

Surveys and Polling

Mobile

Intranet

Pulse Surveys

News Feeds, Alerts & Notifications

Newsletter Creation

Application Integration

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Customization

Business Value Created

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of IT Administration

Ease of Data Integration