What is Blink?
The all-in-one information and communications solution. Blink’s intranet features are just one piece of a fully customizable mobile intranet dashboard designed to keep frontline employees in the know and fully engaged, so they can work smarter and be more productive. Personalized messaging feeds exist side by side with collaborative tools, updates, documents, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Blink?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Newsletter Creation
News Feeds, Alerts & Notifications
Mobile
Single Sign-On (SSO)
Instant Messaging
Surveys and Polling
Emergency Notification
Intranet
Employee Directory
Rewards Recognition
Pulse Surveys
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Implementation
Business Value Created
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
Blink Reviews
Sushmita S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
User-friendly frontline worker platform
Likeliness to Recommend
What differentiates Blink from other similar products?
Blink really stands out with its focus on frontline workers and mobile-first approach. Unlike traditional employee platforms that feel built for desk workers, Blink truly understands the needs of deskless teams. The feed-style interface feels familiar like social media, making adoption much easier than clunky enterprise solutions.
What is your favorite aspect of this product?
The best part is definitely how intuitive it is for non-technical users. The social media-like interface means virtually no training is needed, and the engagement levels we've seen are much higher than with our previous solutions.
What do you dislike most about this product?
The analytics and reporting features could be more comprehensive. Sometimes it's difficult to track engagement metrics in detail, and the admin controls could be more granular. The desktop experience isn't quite as polished as the mobile version, which can be limiting for administrators.
What recommendations would you give to someone considering this product?
I'd recommend starting with a pilot group of frontline workers to test engagement. Focus on getting your communications strategy right before rolling out more complex features. It's particularly well-suited for organizations with large deskless workforces.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Anita K.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Good software for communication and cheaper
Likeliness to Recommend
What differentiates Blink from other similar products?
It’s incredibly user-friendly and straightforward. Creating workflows is a breeze, and it facilitates seamless communication with both your team and external contacts. I appreciate the ability to have private conversations, which makes it more efficient and preferable compared to traditional tools like email
What is your favorite aspect of this product?
Blink provides us with an internal communication platform where supervisors can share information, and employees can also share pictures, posts, and more.
What do you dislike most about this product?
One area for improvement would be to manage the feed’s clutter. Initially, it can be overwhelming, and occasionally, the nature of the messages might be negative.
What recommendations would you give to someone considering this product?
I would like to recommend the solution because of the pricing
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Julia S.
- Role: Operations
- Industry: Manufacturing
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2023
Blink is easy to use tool.
Likeliness to Recommend
What differentiates Blink from other similar products?
Communication with staff across different sites & outstations in the South West as well as other regions, as well as the ability for company-wide notices to be readily seen by staff working at multiple depots. We can swiftly and effectively notify staff of any issues on routes, preventing problems before they even arise. I like how simple the functionality is and how little IT is needed to update the public daily. Mobile-friendly and user-friendly. Every time we’ve had a problem, blink’s assistance has been excellent.
What is your favorite aspect of this product?
I like the social media-like user experience and that coworkers without business email addresses can access it on their smartphones. We have access to the most recent business news and can make responses and voice our opinions. (“like” button). The business makes good use of it at all levels to disseminate information about special offers, updates on business procedures, pension news, competitions, job vacancy ads, and company newsletters, among other things.
What do you dislike most about this product?
I can’t find anything wrong with it, it’s a very useful tool that has proven invaluable in the day-to-day management of the business. It allows me to easily communicate with people.
What recommendations would you give to someone considering this product?
Blink transformed communication between my team when we worked remotely. Not only can we effectively message each other in real-time in group chats, but the Hub is a great resource for our most important documents, forms, and payslips. This app has a great social media feel so it’s very easy to use. We love Blink!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.
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