What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
2
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Generous Negotitation
- Reliable
- Unique Features
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
Workflow & Approvals
Home Page
File Sharing Collaboration
Employee Directory
End-User Workflow Customization
Reporting and Analytics
Instant Messaging
Integrations
Document Management
News Feed
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Ease of Customization
Also Featured in...
Bitrix24 Reviews
prateek b.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Complicated but cost effective
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
Single solution for offering wide range of functionalities for any organization.
What is your favorite aspect of this product?
Most of the functionalities this software is fulfilling for business need like time tracking, task management, people directory, Kanban board, CRM, and many other.
What do you dislike most about this product?
complexity and user interface is not up to today's standard, its bit confusing for the new people. Too many things are in one single screen and in homepage that is bit confusing. That thing can be improved.
What recommendations would you give to someone considering this product?
This software is cost effective compare to other one, great choice for small business who wants single solution for multiple needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
Bakur S.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Dec 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
Smooth and easy to use, Usability !
What is your favorite aspect of this product?
Relation of the task, Its very comfortable
What do you dislike most about this product?
Its very strong and sometime I think that bitrix teams would be without Usability expert.
What recommendations would you give to someone considering this product?
Improve Usability and make more optimization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bruno a.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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