What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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89 Likeliness to Recommend
1
Since last award
93 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Generous Negotitation
- Reliable
- Unique Features
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
Home Page
File Sharing Collaboration
Workflow & Approvals
Employee Directory
Reporting and Analytics
Instant Messaging
Integrations
End-User Workflow Customization
Document Management
News Feed
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Ease of Customization
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Bitrix24 Reviews
Michelle M.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
An inspiring solution for all types of businesses.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
Bitrix assists us in managing our lead generating pipeline as well as analyzing and projecting income from various business channels. It also aids in the automation of some lead creation procedures. Our biggest issue was keeping the program on track. Bitrix24 has fixed this major issue for us. Because a business's calendar is essential. It is quite tough to keep track of meetings and other schedules without a good solution.
What is your favorite aspect of this product?
The platform offers a wide range of services and solutions, from CRM to task management. We opted to incorporate Bitrix24 to address a shortcoming in MS Teams for Sprints. Bitrix24 makes life simpler for all teams by providing access to many fantastic tools, such as Kanban boards, which help individuals manage projects and tasks. We use it to handle our Kanban boards, marketing intelligence, mailing campaigns, donation agreements and CRM. The pricing is quite affordable; no other CRM software delivers as many functions at such a low cost, it is ideal for small groups.
What do you dislike most about this product?
I won't say I dislike anything about Bitrix24 since that would be a lie; rather, I would say that the documentation, while extensive, should be enhanced more. I would recommend joining and familiarizing yourself with the format of the Kanban board (Projects and Tasks) in Bitrix24 before implementing any integration, so you can decide if it is good for you or not. If you want something less complicated, you should choose an alternative.
What recommendations would you give to someone considering this product?
Investigate it before incorporating it into your team. Before you start using it alone, experiment a little. It is preferable to have a single platform that provides everything rather than five or more, as this keeps everything organized and trackable.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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