Bitrix24

What differentiates Bitrix24 from other similar products?

Bitrix24 finest answer is to save time and automate company operations; the software combines tools for database, team management, sales, and workflow monitoring all at once. Anybody looking for a decent CRM to generate sales should give it a shot. Bitrix24 has updated firms' corporate communication systems with intricate frameworks that keep people controlled and pleased; also, Bitrix24 executes various actions promptly and without mistakes.

What is your favorite aspect of this product?

BItrix24 is a user-friendly CRM that can be readily tailored to a specific purpose. Bitrix24 is a multi-operations program that allows you to multitask in a variety of ways, including creating sales sites, automating sales, and managing projects with robust communication tools. We will immediately notice the well-designed dashboard with clearly divided sections after login in; we may choose whatever tab we like from the left corner of the screen. The Employees tab displays the organization chart with the names of all workers, which we can customize by adding or deleting individuals, creating various Departments, and sharing duties.

What do you dislike most about this product?

This is a feature-rich CRM, which might be confusing for first-time users. When I initially tried it, I was astonished by the number of capabilities it provided. The support personnel can be difficult to reach at times, and they take too long to respond to our emails. It might make us feel isolated in the face of bugs that we want to report and obtain the assistance we want.

What recommendations would you give to someone considering this product?

Bitrix24 in the field of communication keeps everyone up to date and informed. Bitrix24 provides us with a kind of analytics feature that shows real-time performance of various projects, time from start to end scheduled, tasks in progress, finished, and total. We don't need to look for another CRM product because Bitrix24 allows us to develop a complete database about our customers.

What differentiates Bitrix24 from other similar products?

It offers greater functionality than the majority of customer relationship management systems, including paid systems like Salesforce. You can manage your customers, projects, tasks, and more all in one place. The greatest benefit is that the free version meets all the needs of most businesses. I utilized it for five years with a company that employed eight people and had five overseas branches without ever having to pay for a more advanced plan.

What is your favorite aspect of this product?

Over a year ago, we switched from Bitrix24 to building our own in-house intranet. Although Bitrix24's many useful features were appreciated, some users found them to be overly complicated or difficult to navigate. The nicest part of the program, however, is that its features have clearly been thought out and can be tailored to any kind of business or organization.

What do you dislike most about this product?

A lot of unfulfilled assurances were given to us regarding this program. Our distributor stopped taking our calls after we criticized him for failing to deliver on his commitments. When I contacted Bitrix directly, they said they would escalate the problem but didn't get back to me for more than a week. So, when we finally made contact, they restarted the process, and we haven't heard from them in over a week.

What recommendations would you give to someone considering this product?

I've been using Bitrix24 for a while now, on and off for simple tasks and with the express purpose of learning how the software has evolved over time. Yet, I believe it to be a true treasure for me and want to begin utilizing it more frequently. All the features I need are included in this CRM, so I'll be able to rely nearly totally on it to manage my business. Opportunities, Projects, Intranet, Workflows, Telephones, Unified Communications, etc.

What differentiates Bitrix24 from other similar products?

At work, we utilize Bitrix24 for everything; it is our gateway through which we interact, share data, make video calls, and chat. It also includes several features and tools for efficient CRM, such as a Gantt chart for tracking activities and progress. It is used to increase performance in all departments. It is simple to share the file portal with each individual and extend the device. For each newly onboarded person, I have a file structure template that I would employ.

What is your favorite aspect of this product?

To make adding features cost-effective and straightforward, the program offers numerous extra capabilities, such as secure email and capability. Its UI is incredibly simple to use since it is similar to our internal social network, making it dynamic and simple to use. Files and papers are rapidly sent and uploaded, and video conferences are crystal clear and audible. Because it is on the cloud, our PC is not overburdened with information.

What do you dislike most about this product?

The application may seem a little heavy at times; this might be due to a computer problem or a wrong setting while installing the software. We rely heavily on the Gmail plugin, which has become a concern. Many times, a file used by the plugin will fail the first time it is downloaded.

What recommendations would you give to someone considering this product?

This is one of the most comprehensive office tools available; we use it in practically all departments to connect with one another and to transmit and receive critical information in real time. Everyone will enjoy it since it is highly intuitive and has a very low learning curve. Find a file sharing specialist if you want to employ a sophisticated folder arrangement. What can be generated in the blink of an eye is limited by the user interface.