BigMarker Logo
BigMarker Logo
BigMarker.com LLC

BigMarker

Composite Score
8.2 /10
CX Score
8.7 /10
Category
BigMarker
8.2 /10

What is BigMarker?

BigMarker's full-featured webinar hosting services enable you to host webinars and online events, from a web browser, without requiring your attendees to download software or plugins. BigMarker's leading live video platform is the perfect way to create an aspirational virtual event. Design every aspect of the live experience from how panel discussions look, to Interactive Q&A sessions, to call to actions.

Company Details


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Awards & Recognition

BigMarker won the following awards in the On-Site Event Management category

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BigMarker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigMarker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigMarker?

0% Negative
8% Neutral
92% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Presentation/ Webinar Capabilities

88

Attendee Engagement

85

Metric and Reporting

84

Customer Support

84

Registration Process/Integration

84

Social Media Channel Integration Outbound

83

Networking Facilitation

83

Branding and Visual Customization

81

Vendor e-Commerce

80

Exhibitor or Vendor Environment

79

Gamification

79

Vendor Capability Ratings

Average 85

Breadth of Features

90

Quality of Features

87

Business Value Created

86

Vendor Support

85

Ease of Data Integration

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Availability and Quality of Training

81

BigMarker Reviews

Julio V.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Efficient product.

Likeliness to Recommend

9 /10

What differentiates BigMarker from other similar products?

It has many well-developed and well thought out features for holding collaborative remote meetings, you can record meetings and assign permissions to other participants while making suggestions or contributions via live chat.

What is your favorite aspect of this product?

What I like the most is to be able to promote the events on social networks and integrate the initial presentation to other platforms.

What do you dislike most about this product?

There is nothing to dislike, it works very well.

What recommendations would you give to someone considering this product?

Using the free trial can tell you if it is the software you need for your business.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Tony C.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Fairly priced with the feature set it provides

Likeliness to Recommend

9 /10

What differentiates BigMarker from other similar products?

BigMarker, unlike GoToWebinar or Zoom, is a cloud-based platform that does not require users to download any additional software. Participants are more likely to attend.

What is your favorite aspect of this product?

Integration with email software, CRMs, and other tools is good in BigMarker. Incoming and outgoing webhooks are also well implemented.

What do you dislike most about this product?

Mobile responsiveness is not quite there for BigMarker's webinar pages. Custom CSS can still be used to fix this. If you use a different landing page, then this may not be an issue for you.

What recommendations would you give to someone considering this product?

As a whole, BigMarker is a great tool with lots of customization options. In my experience, it's the most flexible webinar platform I've seen. I would say that it easily beats webinar platforms such as GoToWebinar, Zoom, and On24

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Natasha M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Solid platform for organizing live events

Likeliness to Recommend

7 /10

What differentiates BigMarker from other similar products?

The ability to add slides and calls to action in the middle of a meeting or webinar. They remain one of the only platforms that do. The fact that it has built-in marketing automation features makes it a great marketing tool as it eliminates the need for multiple platforms. It is also easy to use, which is always a bonus. It is a very simple way to organize online meetings without downloading other programs. CSM teams help configure the platform so you don't have to worry about learning the interface. Given the full range of functions, the price is also very reasonable.

What is your favorite aspect of this product?

Most importantly, I love that I can automatically send reminders to my attendees before a webinar starts and thank them afterward. It's really amazing. I loved how I could customize the event platform to really make it a brand experience. Specifically, I really liked the 2D lobby, how I could incorporate the ad banner under the main stage and take advantage of the gamification features. I liked that it is very easy to use. I am constantly impressed with the quick responses and friendly attitude of the support team. Overall, I think this webinar software is a great option for anyone hosting webinars.

What do you dislike most about this product?

It was hard to find where to do the edits or even the naming conventions were complicated as it was all called a webinar, but I was hosting an event.

What recommendations would you give to someone considering this product?

It allows you to have fast, secure and recorded meetings and create content snippets. Try it and you will be amazed. I recommend this platform and its excellent support team.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Altruistic

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