BigMarker.com LLC

BigMarker

Composite Score

8.2 /10

CX Score

8.7 /10

25 Reviews Write a Review

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What is BigMarker?

BigMarker's full-featured webinar hosting services enable you to host webinars and online events, from a web browser, without requiring your attendees to download software or plugins. BigMarker's leading live video platform is the perfect way to create an aspirational virtual event. Design every aspect of the live experience from how panel discussions look, to Interactive Q&A sessions, to call to actions.

Company Details

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Awards & Recognition

BigMarker won the following awards in the On-Site Event Management category

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6 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

7 Top Rated Features

2023

BigMarker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigMarker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigMarker?

0% Negative

8% Neutral

92% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 85

Presentation/ Webinar Capabilities

Attendee Engagement

Metric and Reporting

Customer Support

Registration Process/Integration

Social Media Channel Integration Outbound

Networking Facilitation

Branding and Visual Customization

Vendor e-Commerce

Exhibitor or Vendor Environment

Gamification

Vendor Capability Ratings

Average 85

Breadth of Features

Quality of Features

Business Value Created

Vendor Support

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Also Featured in...

Virtual Event Management

Score 8.2

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BigMarker Reviews

Dan L.

Role: Operations
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Great customer service and continual development

Likeliness to Recommend

7 /10

What differentiates BigMarker from other similar products?

BigMarker support are always on hand and will set up direct engagement methods with you from day one.

What is your favorite aspect of this product?

You will be given a dedicated support team who are friendly, helpful, and responsive through a number of communication methods. A dedicated communication channel was set up between our internal staff and our BigMarker support team on Slack - we were, therefore, able to direct questions to specific people, continue messages in threads and this method ensured speedy responses.

What do you dislike most about this product?

Some bugs prevent some functionality, but the continual development team takes all feedback and improvements are clearly noticeable from one event to the next. We found it difficult to get the level of desired engagement through the expo hall we created, but it's possible that this is also at least partly down to the users as our community is comprised of people with very busy work schedules.

What recommendations would you give to someone considering this product?

If there is a feature that you're not sure whether BigMarker has it covered, it would certainly be worth getting in touch with them as it may well be something in their pipeline of continual development.

Pros

Trustworthy
Caring
Respectful
Altruistic

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2022

Exceptional product!

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rachael W.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Brilliant Solution for Webinars and Meetings

Likeliness to Recommend

9 /10

What differentiates BigMarker from other similar products?

They are constantly developing and adding new features to their current software. I like the ability to pay one price for both webinar and meeting features. It is easy to use, and I don't have the download any software on my computer. As well as being able to personalise the meeting spaces in my own brand and colours.

What is your favorite aspect of this product?

I love the introduction of their studio features and customisation features for the webinars and live streams. I like having my own dedicated meeting space for group sessions or one-on-one appointments. It is great being able to schedule live webinars as well as being able to host summits and evergreen webinars all on one platform.

What do you dislike most about this product?

Being able to only set the recording feature once in a meeting or webinar. So I don't have the ability to start and stop recording when I want to. Sometimes it can feel overwhelming with the amount of features they offer that need to learn how they work.

What recommendations would you give to someone considering this product?

They have an excellent set of features for marketing of webinars and can also use their meeting features for coaching services.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

BigMarker

What is BigMarker?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

BigMarker Ratings

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love BigMarker?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Customer Support Support before, during, and after event. Technical support available during the event.

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Virtual Event Management

BigMarker Reviews

Dan L.

Great customer service and continual development

Likeliness to Recommend

Pros

Exceptional product!

Likeliness to Recommend

Pros

Rachael W.

Brilliant Solution for Webinars and Meetings

Likeliness to Recommend

Pros

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Feature Ratings

Presentation/ Webinar Capabilities

Attendee Engagement

Metric and Reporting

Customer Support

Registration Process/Integration

Social Media Channel Integration Outbound

Networking Facilitation

Branding and Visual Customization

Vendor e-Commerce

Exhibitor or Vendor Environment

Gamification

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Vendor Support

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training