What is BigCommerce?
BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigCommerce?
Pros
- Reliable
- Respectful
- Security Protects
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Portal
Payment Processing
Order Management
Catalog Management
Content Localization
Reporting and Analytics
Content Management
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Integrated Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
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BigCommerce Reviews
Meet D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Perfect eCommerce Solution with Excellent Features
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
It comes with the built-in tools for marketing,analytics, for sales channels and integrations, BigCommerce offers a complete solution for businesses of all sizes.
What is your favorite aspect of this product?
The favorite aspect is its flexibility and scalability.
What do you dislike most about this product?
One aspect i dislike about it is the complexity of its interface for new users.
What recommendations would you give to someone considering this product?
Only one thing "Just GO for it"
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Emma B.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2024
Identifying Customer Preferences: A/B Testing
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
BigCommerce is a standout e-commerce platform due to its user-friendly interface, seamless integration with popular marketing tools, and advanced analytics capabilities. Its A/B testing features allow you to test various elements of your online store, such as product pages, checkout processes, and promotional banners. This ensures that you can identify and implement the most effective strategies for your target audience.
What is your favorite aspect of this product?
BigCommerce's A/B testing capabilities are easy to use. You can set up and launch tests with just a few clicks, without needing complex coding or technical expertise. The platform's real-time reporting and analytics provide valuable insights into customer behavior, enabling data-driven decisions and the continuous optimization of marketing campaigns.
What do you dislike most about this product?
Smaller e-commerce businesses with lower traffic volumes may require more time to gather sufficient data to draw reliable conclusions from A/B tests. Moreover, businesses with highly complex testing requirements or niche industries may need some customization to fully leverage the platform's capabilities.
What recommendations would you give to someone considering this product?
BigCommerce's A/B testing capabilities are an invaluable asset for analysts and marketing strategists who want to understand customer preferences and optimize their marketing campaigns. You can test various elements of your online store and gather real-time data on customer behavior. This information can help you make informed decisions that drive conversions, increase customer satisfaction, and ultimately boost your bottom line. The platform has an interface that is easy to use and provides advanced analytics. This makes it accessible to marketers of all skill levels, ensuring a positive return on investment.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Alexander G.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2024
All-in-One E-commerce Platform
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
Unlike some other platforms, BigCommerce doesn’t charge transaction fees. This means you get to keep more of your profits from each sale.
What is your favorite aspect of this product?
BigCommerce offers an extensive range of features, including payment gateway integrations, analytics, and a powerful app store.
What do you dislike most about this product?
While BigCommerce offers customization options, I desire even more flexibility in design and layout.
Pros
- Enables Productivity
- Inspires Innovation
- Helps Innovate
- Continually Improving Product