BetterCloud Logo
BetterCloud Logo
BetterCloud

BetterCloud

Composite Score
7.5 /10
CX Score
7.3 /10
BetterCloud
7.5 /10

What is BetterCloud?

BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.

Company Details


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Awards & Recognition

BetterCloud won the following awards in the Data Loss Prevention category

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BetterCloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BetterCloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

89 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BetterCloud?

5% Negative
15% Neutral
80% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Client Friendly Policies
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 80

Customizable and Pre Canned Policies

83

Data Discovery (DLP)

81

Centralized Reporting Engine

81

Lightweight Directory Access Protocol Integration

81

Activity Monitoring Alerts

80

Real Time Scanning

80

Application Monitoring

80

Endpoint Support

79

Multiple Enforcement Actions

79

Environment Support

76

Optical Character Recognition

75

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

84

Ease of IT Administration

84

Business Value Created

83

Breadth of Features

81

Ease of Implementation

81

Quality of Features

81

Ease of Data Integration

79

Vendor Support

78

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Availability and Quality of Training

72

BetterCloud Reviews

John M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Perfect Endpoint and Security for Computer Systems

Likeliness to Recommend

9 /10

What differentiates BetterCloud from other similar products?

BetterCloud has one of the best action alerts feature, which ensure any threat to the system is quickly identified. Further, BetterCloud conducts several system scans, which ensures only the appropriate actions get taken. Finally, BetterCloud integrates with some other security based applications, limiting the attacks from malware.

What is your favorite aspect of this product?

BetterCloud scans every actions which is conducted on a system, and only the right execution is successfully executed. Again, BetterCloud has updated and independent safety measures, which evolve often to curb the rising insecurity issues.

What do you dislike most about this product?

BetterCloud lacks anti-spamming option, which plays a vital role in controlling the emails which gets in the company's system. The next updates from the developer should include this feature.

What recommendations would you give to someone considering this product?

BetterCloud would balance all the insecurities in the IT world, and there is small procedures and considerations from the developer. The research part is very important to understand the right tool to take, but BetterCloud is a proofed program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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