BetterCloud Logo
BetterCloud Logo
BetterCloud

BetterCloud

Composite Score
7.5 /10
CX Score
7.3 /10
BetterCloud
7.5 /10

What is BetterCloud?

BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.

Company Details


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Awards & Recognition

BetterCloud won the following awards in the Data Loss Prevention category

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BetterCloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BetterCloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

89 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BetterCloud?

5% Negative
15% Neutral
80% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Client Friendly Policies
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 80

Customizable and Pre Canned Policies

83

Data Discovery (DLP)

81

Centralized Reporting Engine

81

Lightweight Directory Access Protocol Integration

81

Activity Monitoring Alerts

80

Real Time Scanning

80

Application Monitoring

80

Endpoint Support

79

Multiple Enforcement Actions

79

Environment Support

76

Optical Character Recognition

75

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

84

Ease of IT Administration

84

Business Value Created

83

Breadth of Features

81

Ease of Implementation

81

Quality of Features

81

Ease of Data Integration

79

Vendor Support

78

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Availability and Quality of Training

72

BetterCloud Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2023

Easy to use, could have some more exciting feature

Likeliness to Recommend

8 /10

Pros

  • Fair
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Commodity Features
  • Less Effective Service
  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2023

Great Product, amazing people.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dominic V.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

BetterCloud is intuitive and easy to use!

Likeliness to Recommend

10 /10

What differentiates BetterCloud from other similar products?

Ease of use and the fantastic customer support team!

What is your favorite aspect of this product?

Many options available for user lifecycle management, data loss prevention and security.

What do you dislike most about this product?

Nothing at all!

What recommendations would you give to someone considering this product?

I recommend BetterCloud to any business looking to automate onboarding, offboarding and securing their data with proactive alerts! The audit log is also a very useful tool to see everything that is happening within BetterCloud on a daily basis.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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