What is BetterCloud?
BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
79 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BetterCloud?
Pros
- Enables Productivity
- Respectful
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Neutral
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Feature Ratings
Vendor Capability Ratings
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BetterCloud Reviews
Jonathan T.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2024
Good management tool, but pricing keeps increasing
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
BetterCloud offers integration with multiple cloud products, for using it with one cloud platform it is very pricey. There business model doesn't lend itself to to a single platform or for not-for-profit organizations. BetterClouds Workflow tool for organizations that have many cloud platforms that need management and governence is a differentator but if you are using only one or two platforms, stakeholders need to weighin on using such a tool.
What is your favorite aspect of this product?
BetterCloud for G Suite portal has been perfect as our organization grew, On top of user management, the service assisted with google drive support, governing email signatures, and app governence all in one place has been favourites in using this product for over 10 years.
What do you dislike most about this product?
The business model has been difficult, as an early adapter of BetterCloud when it solely served Goolge Apps and Microsoft 365, the license attainable and straight forward. The current licensing model based on number of accounts in your domain dictates the pricing, so if your organization has many dormant or unused accounts be prepared to pay for those accounts. The pricing each year goes up more than 5%, some years it has been an upward of 20% making it difficult to manage.
What recommendations would you give to someone considering this product?
Orgnaizations interested in Bettercloud, need to consider if they have multiple cloud platforms that need monitoring, governence, and automation. If your organization has more than two platforms, Bettercloud might be a good fit otherwise there are many other competing products that can do the same for a since cloud platform. Bettercloud has also placed enhancements in the Workflow side and less on the BetterCloud for G Suite. G Suite portal hasn't changed in years, so their focus is definetely for organizations with multi-cloud platforms.
Pros
- Reliable
- Enables Productivity
- Respectful
- Saves Time
Cons
- Slower Product Innovation
- Charges for Enhancements
- Vendor Friendly Policies
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Natasha P.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2023
Makes onboarding easy!
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
Streamlined and intuitive processes compare to just using Google Admin Console directly
What is your favorite aspect of this product?
What we like the most is being able to onboard and de-provision users faster, create and manage groups, licenses, signatures, apps - all in one place."
What do you dislike most about this product?
There is nothing we came across that disappointed us in any way.
What recommendations would you give to someone considering this product?
I would contact BetterCloud experts to make sure you utilize all features available
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Travon M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Very efficient tool for email management!
Likeliness to Recommend
What differentiates BetterCloud from other similar products?
I've only used BetterCloud as a means of google group management and it does a great job
What is your favorite aspect of this product?
Very user friendly and simple to use/integrate
What do you dislike most about this product?
At times it can lag, but not often
What recommendations would you give to someone considering this product?
I would strongly recommend Bettercloud
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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