BetterCloud Logo
BetterCloud Logo
BetterCloud

BetterCloud

Composite Score
7.7 /10
CX Score
7.5 /10
BetterCloud
7.7 /10

What is BetterCloud?

BetterCloud empowers IT to transform their employee experience, centralize data protection, and maximize operational efficiency. BetterCloud is a solution that transforms the employee experience, centralizes data protection, and maximizes operational efficiency.

Company Details


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Awards & Recognition

BetterCloud won the following awards in the SaaS Management category

BetterCloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BetterCloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

79 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BetterCloud?

0% Negative
12% Neutral
88% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 79

Vendor Capability Ratings

Average 84

BetterCloud Reviews

gunda s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

A secured way to protect saas application

Likeliness to Recommend

10 /10

What differentiates BetterCloud from other similar products?

The better cloud helps to provide high security for the saas application that has been managing in there cloud and also it helps to create work flow even for complex saas applications which differentiates from other products.

What is your favorite aspect of this product?

It provides a centralised dashboard containing multiple saas applications where we can quickly manage any of the application.

What do you dislike most about this product?

The licensing and subscription costs was high enough when compared to other products like netskope, alpin .

What recommendations would you give to someone considering this product?

If your organization is big and maintaining multiple saas applications this is the best platform in managing and providing security protection i can say and check the compatibility of your existing saas applications with bettercloud.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Alex T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use, great support, easy UI navigation

Likeliness to Recommend

8 /10

What differentiates BetterCloud from other similar products?

The ease of use and the friendly price negotiation.

What is your favorite aspect of this product?

Features, UI, plenty of documentation online

What do you dislike most about this product?

Software changes at bettercloud tend to get messy sometimes

What recommendations would you give to someone considering this product?

Provide instructions within segments of the UI

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Samuel N.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2024

Great product!

Likeliness to Recommend

10 /10

What differentiates BetterCloud from other similar products?

It is very easy to use and to configurate.

What is your favorite aspect of this product?

That it saves me a lot of time.

What do you dislike most about this product?

I wish I could hear back from support faster.

What recommendations would you give to someone considering this product?

It is definitely worth the cost and they will be able to save time and use it on more important things in side their company.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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