Basecamp Logo Award Winner Product Badge
Basecamp Logo Award Winner Product Badge
37signals

Basecamp

Composite Score
9.0 /10
CX Score
9.3 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

Filter By

Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
1% Neutral
97% Positive

Pros

  • Effective Service
  • Respectful
  • Helps Innovate
  • Reliable

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

88

Resource Management

87

Dependency and Milestone Tracking

85

Planning and Scheduling

85

Budget Management

85

Mobile Access

84

Reporting

83

Hierarchical Task Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 85

Ease of Implementation

90

Quality of Features

88

Breadth of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

82

Basecamp Reviews

Lorenzo I.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Implementing tasks has become easier with Basecamp

Likeliness to Recommend

10 /10

What differentiates Basecamp from other similar products?

It's a great project management tool for just any size company, as well as a great source for team collaboration and task management. Because we are continually searching for opportunities to strengthen the way we manage projects and communicate, getting access to every aspect of a project is become fundamental to our organization.

What is your favorite aspect of this product?

They've also introduced a document and upload directory structure, which enables users to upload documents quickly. You may also use text messaging to interact with your coworkers. I've never really had a difficulty with the program, as I've been happy with Basecamp for a few years.

What do you dislike most about this product?

We saw the importance of the low learning curve of the soft wear while communicating with our customers via the customer portal since they would not want to spend their precious time on such a thing. You can't link docs on Basecamp Update when you paste a link, such as a Google Doc or a Google Spreadsheet. Customers may have trouble recognizing that the update contains a link.

What recommendations would you give to someone considering this product?

The option to isolate departments out of their own basecamp is really welcomed, and also most things are adjustable. Every job is monitored and handled using the application, and our work times are kept against the other project via the API, which we can reflect on at any time for cost estimates.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Robert P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Basecamp is a good value for the money."

Likeliness to Recommend

7 /10

What differentiates Basecamp from other similar products?

Basecamp is a less expensive program and that is how it differs from its competitors.

What is your favorite aspect of this product?

Everything about the user interface is laid out in a straightforward manner. After my initial use of the tool, it only took me a few hours to get the hang of it. Organize tasks and correspondence among members of your team in a single location. This tool is a great method to hold your team members accountable and keep track of their progress. Adding our customers to our basecamp projects allows us to keep them updated on the progress of their initiatives.

What do you dislike most about this product?

I'd want to be able to search across all of my projects and tasks in Basecamp. This would greatly enhance the ability to locate a certain comment or activity. If the template function could be improved to allow you to build to-do list templates and import them into certain projects, starting a new project would be the better option.

What recommendations would you give to someone considering this product?

Using Basecamp as a company-wide project management tool is a terrific idea. It's crucial to think about how Basecamp can benefit your firm and how to get it up and running straight away.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

Calli-Kim D.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Lightweight software which is quite easy to deploy

Likeliness to Recommend

10 /10

What differentiates Basecamp from other similar products?

Basecamp is well-known for its project management software, but it is much more. It's a superior way to get to work, and our employees have become more professional and disciplined since switching to Basecamp. They communicate effectively, hold fewer sessions, and are significantly more efficient than previously. Although Basecamp is a sophisticated program, I prefer its minimalism. It's wonderful to connect with.

What is your favorite aspect of this product?

The variety of themes and the option to work with others are two of my personal favorites. When one individual makes a change to the spreadsheet, everybody who is signed in may see it. Simple automating tools are included in Basecamp, as well as a library of themes from you to choose and customize to match your demands. I like how easy it is to add information to columns attributes like drop down menus.

What do you dislike most about this product?

There is no alternative for auto-saving, and I'd like to see more connections, especially with Paper form. Plus, you'll learn how to customize Basecamp reasoning so you can use it much more than I do right now.

What recommendations would you give to someone considering this product?

Basecamp is a useful tool for managing projects and workflows. It can keep track of projects and show data in a summarized fashion. Basecamp is a fantastic tool for sharing data and fostering teamwork. I liked based camp since it simplified project management in our unit. It's an excellent option for designers, salespeople, and programmers.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Basecamp Comparisons