In Partnership With SelectHub
What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Basecamp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Matt L.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
I like the program, it's excellent.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a better option than other applications because of its low pricing and the many features it offers.
What is your favorite aspect of this product?
Software that's simple to use and lets you view the assignment, due date, attachments, and a description right on the screen. The Files & Upload folder structure has been created so that users may simply upload documents.
What do you dislike most about this product?
Because our customer couldn't see the Kanban board, he had no idea how things were progressing. As a result, we can't clearly see the many sorts of graphs and charts that are available.
What recommendations would you give to someone considering this product?
Anyone interested in the features of Basecamp has to keep an eye on the fact that they were designed to be basic and easy to use. There is a lot of overlap between the various project management software. Using this method is making a difference.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Alfred L.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Great resource for team collaboration.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp makes it easy to collaborate with team members. We primarily use Basecamp to communicate with our internal teams and customers, including exchanging information and updates, and in some cases files. It is an important advantage to set up time-limited activities and keep project-related materials in one place. Our email system is no longer overloaded and everyone has an overview. It keeps track of all the activities in progress and is more organized, making it easier for groups to collaborate.
What is your favorite aspect of this product?
Is an excellent team communication tool since it is simple to use and comprehend. It gives the required tools for efficient collaboration. Features like as project-specific task scheduling and the ability to keep all documents organized within the project save time and boost productivity. My team members to engage more efficiently and stay on the same page, Basecamp keeps the lists in order, the deadlines, the calendars, and the speed with which files are transferred allow me to remain active and aware, it is the greatest project management software with which I have worked; it keeps you updated on the status of your activities.
What do you dislike most about this product?
The ability to open PDF documents from Basecamp is one feature I'd like to see enabled. Once a document is uploaded, I'd rather examine it on Basecamp than download it back to my PC. The extra stages are no longer necessary, and I'd like to see more particular templates. The "To Do List," not simply the one-liners, may be managed better. It has some compensatory choices because it lacks anything as strong as Task Dependencies, but it's still not exactly the same thing, so it's a little obsolete in that sense.
What recommendations would you give to someone considering this product?
Basecamp is an excellent tool for managing your conversation. It will assist you in successfully organizing your work and meetings. I recommend assigning a specialized project manager to configure the projects within Basecamp to speed up the process. There are various options and solutions available, but if you want to get started quickly and easily, I recommend Basecamp; it is easier to use. For whatever you're working on, use specific project URLs and folders. Connecting to other projects and tagging colleagues on assignments may be really useful. The search bar at the top is the only feature that helps me find stuff in the UI.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Kyle L.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"Great project and resource management"
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It has unique functions, it is easy to use, and it has good customer service, much better than other programs.
What is your favorite aspect of this product?
There are a plethora of pre-built templates available in Basecamp that may be customized to match your individual needs. One of my favorite features is the simplicity with which dropdown selections and other column properties may be changed. It's a cinch to add collaborators and discover who else is making use of the document.
What do you dislike most about this product?
Since Basecamp lacks several mathematical tools, I'd have to utilize Excel instead if I were looking to do calculations. Another issue that annoys me is the fact that administrators at all levels cannot inspect or modify the security settings of any document. Find the author and convince him or her to make necessary adjustments.
What recommendations would you give to someone considering this product?
Basecamp is a place where people can learn how to use software. Even if it takes some getting used to, going there will make your life a whole lot easier in the end. You could find it difficult to keep track of everything if your company has a lot of different divisions, but the end result will be fantastic.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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