In Partnership With SelectHub
What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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In Partnership With SelectHub
Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Basecamp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Timothy H.
- Role: Operations
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Feb 2023
Basecamp improves my team's communication
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The Basecamp calendar is one of my favorite tools since it keeps us on track with daily activities and events. This method of monitoring advancement has made it simple to assess our current standing and plan for future development. One further wonderful organizational tool that ensures our days go off without a hitch is the capability to make specific to-do lists, complete with due dates.
What is your favorite aspect of this product?
I'm able to get more done in less time thanks to Basecamp's easy-to-use collaboration tools and transparent, two-way communication with my remote team. It's a great tool for keeping track of projects and communicating updates to interested parties from within and outside the firm.
What do you dislike most about this product?
Even though I like it better than Liquid Planner and other project management tools, other people may find Basecamp's ambiance too wacky and prefer the more straightforward text-based planner they're used to using.
What recommendations would you give to someone considering this product?
Because using Team Chat, we are able to quickly communicate about pressing business concerns and share ideas when they strike, which improves our productivity.
Pros
- Reliable
- Unique Features
- Effective Service
- Security Protects
Please tell us why you think this review should be flagged.
Estelle M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Comprehensive but has its shortfalls.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
An important aspect of project management where i think Basecamp really excels, is in the area of collaboration. Basecamp comes with a number of collaborative features , that includes ; real time communication tools like task cards, message boards , group tasks, pings and task progress update sharing. All of the above-mentioned tools assist in creating a centralized real-time communication workflow within Basecamp, devoid of any communication clutter.
What is your favorite aspect of this product?
The document and file storage feature on Basecamp really appeals to me as a user. By having a place for sharing documents and other file types within my Basecamp project workspace, every member of our project has automatic access to team file content. Making it straight-forward to access vital files needed for a project without relying on third party file repositories.
What do you dislike most about this product?
Project tracking options on Basecamp are very limited. There are just two ways to view projects on this software and this includes using its hill charts tool or its Calendar view. Interestingly though, the two aforementioned project tracking and viewing options never provide a true big-picture view of our projects.
What recommendations would you give to someone considering this product?
Basecamp is a very comprehensive project management software . Interestingly, it falls short in some areas like project viewing and projects .
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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Amber M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Well-organized, and user-friendly Framework
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a really powerful platform that has helped us and our remote workers manage tasks, check task progress, and cooperate on tasks. We were able to successfully and timely complete our project thanks to its work scheduling feature. Its scalability potential is remarkable and really valuable for our business in addition to all other elements.
What is your favorite aspect of this product?
The advantage of Basecamp over rivals was that it was a ready-to-use alternative. Without the assistance of their expert group members, the setup was super simple and flawless. The extra benefit is that Basecamp now provides a compatible and feature-rich android and iOS smartphone application, allowing us to view and work on projects even using mobile devices.
What do you dislike most about this product?
It can occasionally crash and freeze after extensive use. We first had trouble getting Basecamp to fit our needs, so we approached their support. They assisted us in adjusting the entire workflow after that it no longer required any alterations; it now met all our requirements.
What recommendations would you give to someone considering this product?
Due to its low level of complexity and flexible price options, the Basecamp project management platform is a fantastic choice for both fresh and established firms. Furthermore, it is a one-click solution, allowing remote team members to simply download the app and start collaborating and working right away. Users can easily delegate duties to team members and set due dates.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
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