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Basecamp Logo Award Winner Product Badge
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Basecamp

Composite Score
9.0 /10
CX Score
9.3 /10
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Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details

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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Effective Service
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

87

Resource Management

87

Dependency and Milestone Tracking

86

Planning and Scheduling

85

Budget Management

84

Mobile Access

84

Reporting

84

Hierarchical Task Management

82

Time & Expense Tracking

82

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Quality of Features

88

Breadth of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

82

Basecamp Reviews

Divyansh P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Comprehensive review on Basecamp

Likeliness to Recommend

10 /10

What differentiates Basecamp from other similar products?

I would suggest to add enhanced communication features like in app video conferencing and threaded comments and reactions

What is your favorite aspect of this product?

For me the thing that differenciates basecamp from other similar product is that it's is all in one solution as it provides project management, file storage, team communication at one place.

What do you dislike most about this product?

The simplicity of basecamp is like double edged sword. As the simple interface make it easy to use it also lacks advanced features and some complex tools

What recommendations would you give to someone considering this product?

I would recommend basecamp as it is very easy to use and provides so many features but still it lacks some advanced features so choose according to your need

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Respectful
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Easy to use and try it.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Junaid P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

User-Friendly Project Mngmnt with Room for Growth

Likeliness to Recommend

7 /10

What differentiates Basecamp from other similar products?

It’s designed to be straightforward, making it easy for teams to stay organized and communicate without getting bogged down by a lot of extra features. If you’re looking for a tool that keeps things clean and simple, Basecamp stands out by focusing on what really matters: managing tasks, sharing files, and keeping everyone in the loop without a lot of fuss.

What is your favorite aspect of this product?

My favorite aspect of Basecamp is its simplicity. It strips away unnecessary complexity and provides a clean, straightforward interface that makes managing projects and collaborating with teams feel effortless. This focus on ease of use helps users stay organized and efficient without getting overwhelmed by too many features

What do you dislike most about this product?

What I dislike most about Basecamp is its limited feature set compared to some other project management tools. While its simplicity is a strength, it can also mean missing out on more advanced features like detailed reporting, time tracking, or complex project visualization. This can be a drawback for teams that need more robust functionality to manage their projects effectively

What recommendations would you give to someone considering this product?

If you value simplicity and ease of use, Basecamp is a great choice. However, if you need advanced features like detailed reporting or time tracking, consider exploring other tools or adding complementary apps.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Cons

  • Less Friendly Negotiation

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