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Basecamp

Composite Score

9.0 /10

CX Score

9.4 /10

206 Reviews Write a Review

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What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Gold Medalist

2024

11 Top Rated Capabilities

11 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

4 Top Rated Capabilities

6 Top Rated Features

2022

Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

90 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 94%
Conflict Resolution:: 95%
Strategy & Innovation:: 94%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative

1% Neutral

97% Positive

Pros

Effective Service
Respectful
Caring
Helps Innovate

Feature Ratings

Average 85

Collaboration

Document Management

Workflow Management

Resource Management

Dependency and Milestone Tracking

Planning and Scheduling

Mobile Access

Budget Management

Reporting

Hierarchical Task Management

Time & Expense Tracking

Vendor Capability Ratings

Average 86

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Basecamp Reviews

Otilde R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Basecamp: Streamlining Workflows Across Tools

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

It's API strong, and it is capable of supporting various linking mechanisms for additional products, which help the product designers to support Basecamp links with various other applications to support a comprehensive work flow.

What is your favorite aspect of this product?

The visual presentation of the software is very simple, yet it offers all the tools needed to support team members with different technical skills. The possibilities to instantly generate and prioritize the lists of tasks, to share files, and to be in touch in the framework of certain works contribute to the increased efficiency.

What do you dislike most about this product?

Although Basecamp excels in numerous areas, its time-tracking capabilities are somewhat limited. For designers who have to very closely measure the amount of time spent on a certain type of work or certain project, these current features may not be very informative.

What recommendations would you give to someone considering this product?

I can now promptly share design files and gather feedback, as well as track the number of revisions, without keeping on going to other programs. Specifically, what has been highly beneficial is the integration Basecamp has with Google Calendar. The ability to create and assign tasks directly from emails (through integrations with Gmail or Outlook) has also been a major time saver, allowing me to manage my workload more efficiently.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Elvis C.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

You can assign tasks and responsible parties.

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

By centralizing communications, tasks, files, and events, Basecamp simplifies centralized communication. prevents task management and communications from becoming fragmented. It allows the integration of clients into projects, facilitating direct collaboration with them.

What is your favorite aspect of this product?

I can make to-do lists, assign them to team members, and set deadlines; That's why I like Basecamp. I can schedule meetings, important activities and deadlines with the calendar. Provides areas where I can upload, save, and distribute files to other team members.

What do you dislike most about this product?

It lacks sophisticated features for video conferencing or more dynamic real-time collaboration, even if it offers the chat feature.

What recommendations would you give to someone considering this product?

It is recommended that Basecamp be used to enable direct client collaboration through project integration.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alesia L.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Track projects progress with Basecamp

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

Collaborating with internal or external clients is seamless, keeping everyone informed and project well managed.

What is your favorite aspect of this product?

It is great for fostering collaboration on work space and project tasks.

What do you dislike most about this product?

It has been a lifesaver for me because of it’s ease of use,intuitive designs and ability to monitor and prioritize projects so i have no dislike towards it.

What recommendations would you give to someone considering this product?

It is very fantabulous with dashboard visualization of tasks on projects

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Efficient Service

Basecamp

What is Basecamp?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Basecamp Ratings

88 Likeliness to Recommend

1 Since last award

99 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Basecamp?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Time & Expense Tracking Ability to track time for planning and estimating

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Basecamp Reviews

Otilde R.

Basecamp: Streamlining Workflows Across Tools

Likeliness to Recommend

Pros

Elvis C.

You can assign tasks and responsible parties.

Likeliness to Recommend

Pros

Alesia L.

Track projects progress with Basecamp

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Document Management

Workflow Management

Resource Management

Dependency and Milestone Tracking

Planning and Scheduling

Mobile Access

Budget Management

Reporting

Hierarchical Task Management

Time & Expense Tracking

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support