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What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Basecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Basecamp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Matthew R.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Perfect for collaborating and managing projects.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is an excellent tool for coordinating communication among team members. Basecamp makes it simple for teams to stay on top of things by centralizing all conversations and files. It allows me and my team to handle various work streams, and team conversations keep projects on track and on top of progress. It also aids in the management of tasks allocated to the team and reduces the need for follow-ups/reminders because they are automated.
What is your favorite aspect of this product?
Working on projects may be challenging, especially when there are many moving elements. But, thankfully, we have Basecamp to help us keep track of everything. It's a fantastic tool for organizing all of the many components of our projects. Basecamp made it simple for our team to update and get notifications for each member. The user interface is extremely straightforward and intuitive, making it easy for teams to use the product and begin incorporating it into their workflow. Helps in change management, reduce meeting requirements by using live feedback and conversations at every project phase for any number of projects.
What do you dislike most about this product?
There were no notable drawbacks, despite the team's high learning curve, we were able to adjust our project organization to fit with the program. These modifications were not too tough. If I were to be picky, I'd say that chat communication for assignments occasionally leads in the funniest blunders due to human error.
What recommendations would you give to someone considering this product?
My best recommendation is to give it a try and give it a try, currently they offer a free trial for several days, use those days to see if it can be adapted to your needs.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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Angela P.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Great software to manage projects.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp was quite helpful in the initial setup of a fantastic team's projects. It supplied us with a project management solution that met our basic requirements. It allowed us to do our tasks without having to worry about establishing project management. Instant chatting is still my favorite feature (although you would have to keep Basecamp open in a browser to receive those messages instantly). This arrangement assisted my team in focusing on high-priority activities and in keeping track of our production.
What is your favorite aspect of this product?
Basecamp is not a difficult tool to use or maintain, making it a versatile tool that can be tailored to any business. It significantly improves instant collaboration by allowing teams to communicate each other without having to wade through emails and by capturing such interactions. It also enabled us to create useful checklists of tasks to be completed, which a manager could review by looking at individual schedules.
What do you dislike most about this product?
When employing many Basecamp users simultaneously, managing microtasks might be challenging. This is due to the possibility that every user would approach the work differently, which may produce confusion and frustration. Basecamp, however, cannot further granulate jobs, therefore it is not very helpful for activities that require several teams to do various duties in order to accomplish them. There was some flexibility in the subtasks, but someone would have to write EVERY element of a task for several teams, and it rapidly got too onerous. For instance, a job in Basecamp can only be completed once.
What recommendations would you give to someone considering this product?
Basecamp will be particularly helpful for small teams working on straightforward tasks. The tool should only be used for the purpose for which it was designed. Basecamp is a fight as soon as you try to change it; it's not meant to work that way.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Jeffrey T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Excellent for project management and teamwork
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a pretty user-friendly project management solution, in my opinion. Having it allows you to collaborate with a variety of various organizations, such as agencies, clients, and so on. With this project management software, you'll be able to keep track of them all. Additionally, you have the ability to store all of your chats using this application, which is a really valuable feature.
What is your favorite aspect of this product?
While dealing with a range of firms, Basecamp allowed us to connect with our clients in a single platform. This system made it simple to share information and keep track of the status of many projects.
What do you dislike most about this product?
There is no access to fundamental functionality like Gantt charts, time tracking, or subtasks, and there is no global visibility across different projects. Additional integrations are required to meet the needs of most project managers.
What recommendations would you give to someone considering this product?
Basecamp is the greatest tool for managing tasks and projects. An easy-to-use application. In terms of business and project management, it's a game-changer. This program allows us to gather all of the necessary information in an one location. We can also simply share photographs, movies, and documents with the rest of the team.
Pros
- Unique Features
- Efficient Service
- Saves Time
- Over Delivered
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