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Basecamp Logo Award Winner Product Badge
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Basecamp

Composite Score
9.0 /10
CX Score
9.3 /10
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Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details

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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
1% Neutral
97% Positive

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

88

Resource Management

87

Dependency and Milestone Tracking

86

Planning and Scheduling

85

Budget Management

84

Mobile Access

84

Reporting

84

Hierarchical Task Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Quality of Features

88

Breadth of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

82

Basecamp Reviews

Rosly N.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent product

Likeliness to Recommend

10 /10

What differentiates Basecamp from other similar products?

It has a trial version that helps one learn how to use the product

What is your favorite aspect of this product?

I love the budget management as it helps when budgeting for a project

What do you dislike most about this product?

I got no dislike for this product

What recommendations would you give to someone considering this product?

I recommend this product to professionals in the financial and project management industry for improved budgeting

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Rodolfo B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

It is project management at its best

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

Basecamp organizes questions, comments, assignments, deliverables and approvals are tracked and organized seamlessly within the project. With Basecamp, you spend less time monitoring people and more time reviewing to-dos; it comes packed with everything you could possibly need to execute successful projects, quick updates and project timeline creation with notifications.

What is your favorite aspect of this product?

Can link your existing files directly to Basecamp projects, keep track of all requirements and delivery of these requirements through Basecamp for clients, has access to a simple and streamlined interface and supports video and images within tasks, project cards allow for good organization, contains variety of add-ons to extend its capabilities.

What do you dislike most about this product?

Projects are inherently messy. Documents are in one place. Tasks are in another. Plans are driven by people. Although you shouldn't spend more time managing them than diligence on the actual work.

What recommendations would you give to someone considering this product?

It works well whether it's sketch files in Adobe, documents and spreadsheets in Google Drive or folders in Dropbox, it's a better way to work. Executed projects are more productive and better organized. And project teams communicate better, require fewer meetings and are much more efficient - it's better if every schedule you have is unique. The more repeatable your projects are, the more time you'll spend recreating the same things over and over again for each startup.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Alexander H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Basecamp makes us work as a team

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

We use this software to know, designate and develop all the tasks and activities of the different projects we manage. And what I like about this tool is that it also has group and individual chat that improves team communication. It is very easy to use and very efficient to complete tasks on time.

What is your favorite aspect of this product?

The software also allows you to send and receive all types of files and documents, which improves communication and saves time. It also allows us to perform several very useful follow-ups such as activity tracking, time tracking, progress tracking and project tracking in general, to know which activities we are behind schedule.

What do you dislike most about this product?

So far I have found everything very good and useful, I can't think of any complaints, but if I must say something, it would be that its free version is very limiting, but I guess that's the way to make companies buy the software. They could make a balance between advertising and projects offered for free, likewise, our organization has purchased the paid version and we are satisfied and pleased with the performance.

What recommendations would you give to someone considering this product?

Thanks to this software we have been able to create a work team much more committed to their activities and responsibilities, where they are clear about what their pending tasks are, what is the delivery time and what is their progress, so our projects are executed more quickly and efficiently.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Inspires Innovation

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