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What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Helps Innovate
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Document Management
Resource Management
Workflow Management
Dependency and Milestone Tracking
Planning and Scheduling
Mobile Access
Budget Management
Reporting
Time & Expense Tracking
Hierarchical Task Management
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
![](https://cdn.softwarereviews.com/production/profile_image/463824/original/463824.jpg?1634010624)
Maggie M.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
Great layout but terrible integrations & reporting
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is probably one of the easiest to learn/teach platforms for Task Management and uses a fun, whimsical environment that is clean and easy to follow.
What is your favorite aspect of this product?
The ease of use and therefor ease of teaching the platform to others. Literally a child could use this product.
What do you dislike most about this product?
The lack of integrations! We could not report on the work we were doing in Basecamp without purchasing third party software, and we could not get projects to connect with each other as is often required in the work we do. All projects were siloed.
What recommendations would you give to someone considering this product?
Look around, there are many other products that can do what Basecamp does but also offer you the additional features you need to not feel like your work is all "stuck" inside Basecamp only.
Pros
- Friendly Negotiation
- Caring
- Altruistic
- Reliable
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Productive
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Super fabulous with automation of business process
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn.softwarereviews.com/production/profile_image/1762976/original/1762976.jpg?1633805904)
Luccas B.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2021
Easy to use, have client join you in the project
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Maybe that it contains everything you need in one place.
What is your favorite aspect of this product?
That it's all in one place, helps you get stuff done easier.
What do you dislike most about this product?
The price, although they claim it's less expensive than adding a bunch of other softwares together, not always you use all the features.
What recommendations would you give to someone considering this product?
Try it for a month and see if it helps your team. If it does, then go for it, usually the value you get from these is a lot more than you pay for it.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
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