What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Reliable
- Effective Service
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Time & Expense Tracking
Hierarchical Task Management
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Max R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Good features
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Ease of use is the strong point of Basecamp, which makes task tracking simple and immediate. The different sections such as to-dos, schedule and message board keep everything organized
What is your favorite aspect of this product?
The interface is easy and intuitive and allows you to make the best use of the tool right from the start. The task creation system and subsequent notifications via email and mobile application complete the product.
What do you dislike most about this product?
It's not a native kanban board right now, and a few tricks are required. There are no sub-tasks and lower levels of tasks
What recommendations would you give to someone considering this product?
Basecamp is an excellent tool to manage and track ongoing activities and plan the backlog with future initiatives
Pros
- Enables Productivity
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Marco C.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Apr 2022
Our first project management system
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Very organized layout and cleaner UI compared to many similar products.
What is your favorite aspect of this product?
I especially like the clean UI and the ease of use.
What do you dislike most about this product?
You need to complement Basecamp with another tool if you want to cover the financial part of your business.
What recommendations would you give to someone considering this product?
Try the Personal version for free before you commit to a long-term subscription.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Cons
- Slower Product Innovation
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Valeria P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
Great Project Task Manager
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The different sections such as schedule, to-dos, and message board are well structured and keep everyone organized.
What is your favorite aspect of this product?
It is a good tool for project management, which aims to keep the focus on the goal, without adding noise with other features
What do you dislike most about this product?
Basecamp is a good software to manage projects but it' s not so easy to use in a first moment. the learning curve is medium
What recommendations would you give to someone considering this product?
to try the free version as soon as possible to get an idea of the product and see if it reflects your need. Learning is initially slow but by continuing to use it you can master it
Pros
- Acts with Integrity
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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