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Basecamp

9.0 /10

188 Reviews Write a Review

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What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

Company Details

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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

4 Top Rated Capabilities

6 Top Rated Features

2022

Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

87 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative

1% Neutral

97% Positive

Pros

Reliable
Effective Service
Helps Innovate
Performance Enhancing

Feature Ratings

Average 85

Collaboration

Document Management

Workflow Management

Resource Management

Dependency and Milestone Tracking

Planning and Scheduling

Budget Management

Mobile Access

Reporting

Time & Expense Tracking

Hierarchical Task Management

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Basecamp Reviews

Atul S.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Excellent Project Management Tool

Likeliness to Recommend

10 /10

What differentiates Basecamp from other similar products?

Basecamp is a very ease to use tool.

What is your favorite aspect of this product?

We can manage client task in to-do list and assign a due date.

What do you dislike most about this product?

Needs improvement in User Interface.

What recommendations would you give to someone considering this product?

Basecamp is very powerful client management tool. We can run basecamp easily in system and mobile. We can manage client task in to-do. We can develop, work, and keep track of everything.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Robert P.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

"Basecamp is a good value for the money."

Likeliness to Recommend

7 /10

What differentiates Basecamp from other similar products?

Basecamp is a less expensive program and that is how it differs from its competitors.

What is your favorite aspect of this product?

Everything about the user interface is laid out in a straightforward manner. After my initial use of the tool, it only took me a few hours to get the hang of it. Organize tasks and correspondence among members of your team in a single location. This tool is a great method to hold your team members accountable and keep track of their progress. Adding our customers to our basecamp projects allows us to keep them updated on the progress of their initiatives.

What do you dislike most about this product?

I'd want to be able to search across all of my projects and tasks in Basecamp. This would greatly enhance the ability to locate a certain comment or activity. If the template function could be improved to allow you to build to-do list templates and import them into certain projects, starting a new project would be the better option.

What recommendations would you give to someone considering this product?

Using Basecamp as a company-wide project management tool is a terrific idea. It's crucial to think about how Basecamp can benefit your firm and how to get it up and running straight away.

Pros

Enables Productivity
Unique Features
Efficient Service
Effective Service

Matt L.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

I like the program, it's excellent.

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

Basecamp is a better option than other applications because of its low pricing and the many features it offers.

What is your favorite aspect of this product?

Software that's simple to use and lets you view the assignment, due date, attachments, and a description right on the screen. The Files & Upload folder structure has been created so that users may simply upload documents.

What do you dislike most about this product?

Because our customer couldn't see the Kanban board, he had no idea how things were progressing. As a result, we can't clearly see the many sorts of graphs and charts that are available.

What recommendations would you give to someone considering this product?

Anyone interested in the features of Basecamp has to keep an eye on the fact that they were designed to be basic and easy to use. There is a lot of overlap between the various project management software. Using this method is making a difference.

Pros

Helps Innovate
Reliable
Unique Features
Efficient Service

Basecamp

What is Basecamp?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Basecamp Ratings

87 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Basecamp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Basecamp Reviews

Atul S.

Excellent Project Management Tool

Likeliness to Recommend

Pros

Robert P.

"Basecamp is a good value for the money."

Likeliness to Recommend

Pros

Matt L.

I like the program, it's excellent.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Document Management

Workflow Management

Resource Management

Dependency and Milestone Tracking

Planning and Scheduling

Budget Management

Mobile Access

Reporting

Time & Expense Tracking

Hierarchical Task Management

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support