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Basecamp

9.0 /10

188 Reviews Write a Review

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What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

Company Details

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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

4 Top Rated Capabilities

6 Top Rated Features

2022

Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

87 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative

1% Neutral

97% Positive

Pros

Reliable
Effective Service
Helps Innovate
Performance Enhancing

Feature Ratings

Average 85

Collaboration

Document Management

Workflow Management

Resource Management

Dependency and Milestone Tracking

Planning and Scheduling

Budget Management

Mobile Access

Reporting

Time & Expense Tracking

Hierarchical Task Management

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Basecamp Reviews

Rich W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Holistic and effective PM

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

Basecamp is a fantastic as well as highly adjustable project management solution that offers us a place to structure and organize our complete brand, personal projects, or all company requirements. We can organize our tasks and manage projects using this tried-and-true system of planning that always delivers the best user experience.

What is your favorite aspect of this product?

Basecamp is not at all what we had thought it to be, it is a much more robust and complete PM solution. A whiteboard, a calendar, multiple projects run simultaneously, discussions, and much more are all at our fingertips. In fact, we have everything we need to properly plan and manage our projects. Data is freely shared among all relevant parties, which fosters creativity and interaction.

What do you dislike most about this product?

It can be challenging to manage when a task conversation deviates from the structural form that Basecamp was created for without the ability to thread comments, it is something they can add to make us work more freely. When attempting to focus on another crucial work, there are too many emails and notifications.

What recommendations would you give to someone considering this product?

Today, that process is made more difficult for organizations that need to establish more centralized control over projects, and for Businesses that need to maintain a constant aerial perspective of their branding. Only a reliable PM solution, such as Basecamp, which I highly suggest, can make that feasible.

Pros

Reliable
Trustworthy
Efficient Service
Saves Time

Kara D.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Great product!

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

It is structured and easily adaptable!

What is your favorite aspect of this product?

Keeps everyone aware of what is going on.

What do you dislike most about this product?

Honestly, nothing. It does just what I need.

What recommendations would you give to someone considering this product?

It's great for organization and collaboration.

Pros

Enables Productivity
Caring
Saves Time
Appreciates Incumbent Status

Hannah A.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Flexible tool for effective project management.

Likeliness to Recommend

10 /10

What differentiates Basecamp from other similar products?

Basecamp is a fully developed application for project management. It's has an incredibly customizable architecture.It helps us to keep all communication among team members in one central place. It's aslo helps in documents management and we able to share important documents very well.

What is your favorite aspect of this product?

Team members can be able to communicate effectively about status of each project very well using this application. Easy to store and share documents. Highly customizable to fit into our projects need. Great and outstanding customer support team.

What do you dislike most about this product?

Haven't experienced any drawbacks when using this application. It works perfectly for us.

What recommendations would you give to someone considering this product?

Fairly affordable tool for project management. It's streamlines communication among team members. Easy to customize to fit into our projects needs. Very reliable customer support which is available anytime.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Basecamp

What is Basecamp?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Basecamp Ratings

87 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Basecamp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Basecamp Reviews

Rich W.

Holistic and effective PM

Likeliness to Recommend

Pros

Kara D.

Great product!

Likeliness to Recommend

Pros

Hannah A.

Flexible tool for effective project management.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Document Management

Workflow Management

Resource Management

Dependency and Milestone Tracking

Planning and Scheduling

Budget Management

Mobile Access

Reporting

Time & Expense Tracking

Hierarchical Task Management

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Vendor Support