
What is Backlog?
With Backlog, you can choose how you envision work happening. Quickly see which tasks are completed, are currently in progress, or need more attention through Gantt charts, burndown charts, or Boards.
Company Details
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Get AssistanceBacklog Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
90 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 96%
- Service Experience:
- 100%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Backlog?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Fair
- Under Delivered
- Less Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Due Dates
List Tasks
Task Status
Task Reporting
Task Assignment
Task Prioritization
Task Categorization
Shared Task List
Notifications
Mobile Version Available
Calendar View
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Backlog Reviews
Joseph S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Convenient Tool for Sprint Plannings
Likeliness to Recommend
What differentiates Backlog from other similar products?
The interface is intuitive and easy to pick up and use. We opened our account, and within the first day, had our internal testing person start using it to log bugs for our products. We love the flexibility for project settings in adding categories and statuses, and being able to tag people on updates so everyone is notified.
What is your favorite aspect of this product?
It's really helpful for my technical development team. It has different issue types and priority levels which give my team clear instructions of when to follow up. Also, once the assignee receives a notification its easy to understand the status and issue outcome in a very short amount of time. This tool is used by 5 different teams, including 3 internal teams and 2 supplier teams. Efficient communication and prompt record help various teams have better way to manage different projects and tasks.
What do you dislike most about this product?
It needs more filters to find out which work has been assigned for whom. Also sometimes the search feature doesn't work as intended. It will not show my search results even when it contains the keywords.
What recommendations would you give to someone considering this product?
This is a good tool for a mid-scale project. I wouldn't use it for very small projects or big ones.
Pros
- Reliable
- Enables Productivity
- Client's Interest First
- Generous Negotitation
Please tell us why you think this review should be flagged.

Zoey J.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2022
It helps to create better coordination among teams
Likeliness to Recommend
What differentiates Backlog from other similar products?
A cloud-based platform that helps non-technical teams to interact easily. It helps in maintaining hierarchy of tasks and maintains an organized project workflow. It provides Gannt chart facility and Burndown Charts. These help with projects tracking in detail with dates of completion, ongoing tasks, and designated team members etc. The reports from both the charts are generated automatically.
What is your favorite aspect of this product?
Project managers are given the authority to update project details, due dates, assignees, and reviewers from Gantt charts. Developers can create their own repositories on Backlog using GitHub. It has a quick and organized issues reporting system and tickets are generated automatically with email integration.
What do you dislike most about this product?
The issues have to be moved manually and it does not allow to create links for navigation in Gantt charts which is often needed. Its issues log is very confusing showing one issue multiple times that gives user a tough time in debugging. A bug can only be assigned to a single member whereas multiple members can be working on a bug.
What recommendations would you give to someone considering this product?
It helps to create better coordination among teams to complete projects in deadlines and keep them under budget. The app enables the team members to create their own Wikis, Gantt charts, and schedules.
Pros
- Altruistic
- Client's Interest First
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Hersil P.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Oct 2021
Great PM tool
Likeliness to Recommend
What differentiates Backlog from other similar products?
Compared to other similar products, Backlog eases collaborations which in return enhances teamwork. It also ensures that ones tasks are well organized through discussion forums.
What is your favorite aspect of this product?
I am attracted to assignment management which keeps me aware of what tasks are assigned to what individual. As a result, I am aware of the ongoing, completed or stalled assignments.
What do you dislike most about this product?
My main issue with Backlog is its pricing which may not be favorable to upcoming firms.
What recommendations would you give to someone considering this product?
I recommend Backlog to any project manager or task manager serious about their assignments. With Backlog, they can manage their assignments easily and without failure.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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