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Backlog Logo
Nulab

Backlog

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Backlog
7.7 /10

What is Backlog?

With Backlog, you can choose how you envision work happening. Quickly see which tasks are completed, are currently in progress, or need more attention through Gantt charts, burndown charts, or Boards.

Company Details


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Backlog Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

90 Plan to Renew

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
88%
Conflict Resolution:
94%
Strategy & Innovation:
95%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backlog?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Fair
  • Under Delivered
  • Less Friendly Negotiation

Feature Ratings

Average 93

Notifications

100

Due Dates

97

List Tasks

97

Task Status

94

Task Reporting

94

Task Assignment

91

Task Prioritization

91

Task Categorization

91

Shared Task List

91

Mobile Version Available

89

Add Notes

89

Vendor Capability Ratings

Average 83

Quality of Features

94

Ease of Implementation

93

Ease of IT Administration

92

Business Value Created

91

Product Strategy and Rate of Improvement

89

Breadth of Features

88

Usability and Intuitiveness

86

Ease of Customization

78

Ease of Data Integration

76

Availability and Quality of Training

65

Vendor Support

61

Backlog Reviews

mahmud a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy Implementation

Likeliness to Recommend

10 /10

What differentiates Backlog from other similar products?

baklog stands out from other similar products due to its user friendly interface, extensive customization options, and seamless integration with popular project management tools.and backlog offers features such as gantt charts, burndown charts, and wikis, making it a comprehensive solution for teams of all sizes.

What is your favorite aspect of this product?

my favorite aspect of this product is its durability and high quality materials used in its construction.

What do you dislike most about this product?

I dislike the poor quality of the mobile version

What recommendations would you give to someone considering this product?

I would recommend thoroughly researching the product and reading reviews from other customers before making a decision.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Harison M.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Backlog a very user-friendly and feature-rich tool

Likeliness to Recommend

8 /10

What differentiates Backlog from other similar products?

Backlog is extremely useful we can let different team members grasp what are the problems we are facing in a project. We’ll be aware of the status of the project and the issues in it. Moreover, we can coordinate with our colleagues. We can categorize our feelings and comments for projects. The tool is extremely easy to use. It got all the required options in the tool that is required for the entire project management. It’s straightforward to collaborate without any noticeable hassles.

What is your favorite aspect of this product?

As a project manager who has to manage multiple projects at a time, I appreciate Backlog’s integrated dashboard to possess a good look at projects at one stop. I like the centralized dashboard that I can switch from one project to another. Backlog conjointly offers integration with Slack so that I can track the latest updates without working on the platform.

What do you dislike most about this product?

I have a bit of a complaint about Backlog for its project management features, yet I might be even happier if I might have a lot of selection for integration options. If you’re using Teams, Yammer, and different communication platforms, there’s no native connection available.

What recommendations would you give to someone considering this product?

The interface is intuitive and simple to pick up and use. We opened our account, and within the first day, had our internal testing person begin using it to log bugs for our products. We love the flexibility for project settings in adding categories and statuses and having the ability to tag individuals on updates so most are notified.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Saves Time

Cons

  • Less Fair
  • Charges for Enhancements
  • Under Delivered

Janani N.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

An excellent online project management software

Likeliness to Recommend

9 /10

What differentiates Backlog from other similar products?

This online project management tool enables you to collaborate relevant people for your projects like Software Development, Research & Development and Mobile application development. It allows you to track progress of all tasks you have created based on time lines and due dates that you have assigned. Backlog is much helpful to my team and me in task management, time tracking, information sharing, progress sharing, document sharing, as a knowledge base with WIKI, and many other features.

What is your favorite aspect of this product?

In this pandemic era, everyone is moving forward to remote working and working from home. First of all, the best option is to select an online project management tool accessible to everyone quickly. Additionally, Backlog has the most attractive and prominent features in its user interface, which will make life easier for all the developers and project managers. The best part I see in this software is that flexible and highly responsive Gantt charts and boards. We can easily edit durations, timelines and even change the status of a task with just drag and drop. This saves a lot of time .

What do you dislike most about this product?

Backlog only allows creating two levels of parent-child tasks. However, we would need to further divide the subtasks in order to keep track of the progress. Additionally that, Backlog does not have the the capability to track time spent on subtasks separately. Therefore we see a drawback in the time tracking and team management features of this software. I see some restriction in file management because there is a size limit as 10 MB of a single file to be uploaded. This is quite ok for documentation and other information. but not as a full base of all project files.

What recommendations would you give to someone considering this product?

I would wish to highly recommend Backlog to anyone who would be looking for an easy-to-use online project management tool. With all your head spinning troubles you face dealing with the project, you do not need your project management software also be a burden to you. Therefore you should be looking for the best and easiest to use software for you and your team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing