Axero Solutions Logo
Axero Solutions Logo
Axero Holdings LLC

Axero Solutions

Composite Score
7.9 /10
CX Score
8.2 /10
Category
Axero Solutions
7.9 /10

What is Axero Solutions?

From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.

Company Details


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Awards & Recognition

Axero Solutions won the following awards in the Digital Workplace category

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Axero Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axero Solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axero Solutions?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 84

Single Sign-On (SSO)

94

Interactive Organizational Chart

90

Home Page

90

Networked Enterprise

90

Broadcast to TVs

90

Virtual Offices

90

End-User Workflow Customization

89

Employee Directory

88

Knowledge Library

88

Document Management

87

Blog Support

87

Vendor Capability Ratings

Average 86

Vendor Support

94

Ease of IT Administration

88

Availability and Quality of Training

88

Ease of Implementation

88

Breadth of Features

87

Business Value Created

85

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Axero Solutions Reviews

Selene C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Great product, not as customizable as desired

Likeliness to Recommend

9 /10

What differentiates Axero Solutions from other similar products?

Great tech support that is very accessible

What is your favorite aspect of this product?

Snapshot of updates on the homepage

What do you dislike most about this product?

Not able to customize things as much as we'd like - some clunky features

What recommendations would you give to someone considering this product?

Hard to swift staff culture to use this resource - if there isn't buy in, not worth it. Think about implementation!

Pros

  • Respectful
  • Client Friendly Policies
  • Transparent
  • Security Protects

Cons

  • Wastes Time
  • Under Delivered
  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2021

End User Friendly and Engaging.

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Susan F.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use, flexible, great range of features

Likeliness to Recommend

8 /10

What differentiates Axero Solutions from other similar products?

Ease of development, range of features

What is your favorite aspect of this product?

Home page & ability to customize the look

What do you dislike most about this product?

More consultative support to implementation - less templated and more collaborative

What recommendations would you give to someone considering this product?

Invest time to think beyond initial launch to promote utilization

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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