What is Axero Solutions?
From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Axero Solutions?
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Single Sign-On (SSO)
Interactive Organizational Chart
Home Page
Networked Enterprise
Broadcast to TVs
Virtual Offices
End-User Workflow Customization
Employee Directory
Knowledge Library
Document Management
Blog Support
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Axero Solutions Reviews
Selene C.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Great product, not as customizable as desired
Likeliness to Recommend
What differentiates Axero Solutions from other similar products?
Great tech support that is very accessible
What is your favorite aspect of this product?
Snapshot of updates on the homepage
What do you dislike most about this product?
Not able to customize things as much as we'd like - some clunky features
What recommendations would you give to someone considering this product?
Hard to swift staff culture to use this resource - if there isn't buy in, not worth it. Think about implementation!
Pros
- Respectful
- Client Friendly Policies
- Transparent
- Security Protects
Cons
- Wastes Time
- Under Delivered
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2021
End User Friendly and Engaging.
Likeliness to Recommend
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Susan F.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2021
Easy to use, flexible, great range of features
Likeliness to Recommend
What differentiates Axero Solutions from other similar products?
Ease of development, range of features
What is your favorite aspect of this product?
Home page & ability to customize the look
What do you dislike most about this product?
More consultative support to implementation - less templated and more collaborative
What recommendations would you give to someone considering this product?
Invest time to think beyond initial launch to promote utilization
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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