Axero Solutions Logo
Axero Solutions Logo
Axero Holdings LLC

Axero Solutions

Composite Score
7.9 /10
CX Score
8.2 /10
Category
Axero Solutions
7.9 /10

What is Axero Solutions?

From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.

Company Details


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Awards & Recognition

Axero Solutions won the following awards in the Digital Workplace category

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Axero Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axero Solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axero Solutions?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 84

Single Sign-On (SSO)

94

Interactive Organizational Chart

90

Home Page

90

Networked Enterprise

90

Broadcast to TVs

90

Virtual Offices

90

End-User Workflow Customization

89

Employee Directory

88

Knowledge Library

88

Document Management

87

Blog Support

87

Vendor Capability Ratings

Average 86

Vendor Support

94

Ease of IT Administration

88

Availability and Quality of Training

88

Ease of Implementation

88

Breadth of Features

87

Business Value Created

85

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Axero Solutions Reviews

Dylan J. B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Great software overall, just need forms added!

Likeliness to Recommend

10 /10

What differentiates Axero Solutions from other similar products?

The ability for on-premise hosting.

What is your favorite aspect of this product?

Social look and feel.

What do you dislike most about this product?

Lack of forms as an out-of-the-box feature.

What recommendations would you give to someone considering this product?

If you're considering this product to connect your network of employees, you'll find Axero has a great solution. It presents a solution to get rid of that shared office folder and creates a better work experience for all.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Mathew B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2021

Great platform! Highly recommend!

Likeliness to Recommend

10 /10

What differentiates Axero Solutions from other similar products?

The customization of the platform. We looked at a couple of other intranet options and they were all very cookie cutter. We needed something we could customize to fit our business what WE wanted from it.

What is your favorite aspect of this product?

The organization chart. This is so helpful for new hires as well as employees that do not work with each other often.

What do you dislike most about this product?

The customizations are a bit cumbersome in the fact that many of them call for coding.

What recommendations would you give to someone considering this product?

If you are looking for a product with A TON of customizable features, choose Axero. I would recommend you have someone in IT that knows a little bit of code as that will give you a upper hand with customizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Renee F.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use and implement, great team to work with

Likeliness to Recommend

10 /10

What differentiates Axero Solutions from other similar products?

User ease, similarity to social media platforms makes it understandable for all teammates

What is your favorite aspect of this product?

Search function

What do you dislike most about this product?

Not a lot of design

What recommendations would you give to someone considering this product?

Great entry level platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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