Axero Holdings LLC

Axero Solutions

Composite Score

8.0 /10

CX Score

8.4 /10

33 Reviews Write a Review

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What is Axero Solutions?

From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.

Company Details

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Awards & Recognition

Axero Solutions won the following awards in the Digital Workplace category

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6 Top Rated Capabilities

13 Top Rated Features

Latest Award, 2025

6 Top Rated Capabilities

21 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience

2023

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

14 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

12 Top Rated Features

2022

Axero Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axero Solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 93%
Conflict Resolution:: 97%
Strategy & Innovation:: 96%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axero Solutions?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Efficient Service
Effective Service
Caring

Feature Ratings

Average 84

Single Sign-On (SSO)

Home Page

Networked Enterprise

Interactive Organizational Chart

Document Management

Employee Directory

End-User Workflow Customization

Knowledge Library

Chatbot

Blog Support

Virtual Offices

Vendor Capability Ratings

Average 86

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Axero Solutions Reviews

Susan F.

Role: Industry Specific Role
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Easy to use, flexible, great range of features

Likeliness to Recommend

8 /10

What differentiates Axero Solutions from other similar products?

Ease of development, range of features

What is your favorite aspect of this product?

Home page & ability to customize the look

What do you dislike most about this product?

More consultative support to implementation - less templated and more collaborative

What recommendations would you give to someone considering this product?

Invest time to think beyond initial launch to promote utilization

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Jacob M.

Role: C-Level
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Axero Solutions from other similar products?

Easy to use

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

There are none

What recommendations would you give to someone considering this product?

Recommend to try it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Sales Marketing
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2021

Fantastic Product and Amazing Client Service!

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Axero Solutions

What is Axero Solutions?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Axero Solutions Ratings

88 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Axero Solutions?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Knowledge Library A place to create, store and share static content like working from home advice or HR & expenses policies, so employees can access the information they need.

Chatbot A personalized conversational interface for answering questions and completing tasks.

Blog Support Allows employees to create blogs, personalizable mini-websites on which they post content viewable by co-workers.

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Axero Solutions Reviews

Susan F.

Easy to use, flexible, great range of features

Likeliness to Recommend

Pros

Jacob M.

Fantastic Product

Likeliness to Recommend

Pros

Fantastic Product and Amazing Client Service!

Likeliness to Recommend

Pros

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Feature Ratings

Single Sign-On (SSO)

Home Page

Networked Enterprise

Interactive Organizational Chart

Document Management

Employee Directory

End-User Workflow Customization

Knowledge Library

Chatbot

Blog Support

Virtual Offices

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration