Axero Holdings LLC

Axero Solutions

Composite Score

8.0 /10

CX Score

8.4 /10

33 Reviews Write a Review

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What is Axero Solutions?

From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.

Company Details

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Awards & Recognition

Axero Solutions won the following awards in the Digital Workplace category

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6 Top Rated Capabilities

13 Top Rated Features

Latest Award, 2025

6 Top Rated Capabilities

21 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience

2023

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

14 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

12 Top Rated Features

2022

Axero Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axero Solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 93%
Conflict Resolution:: 97%
Strategy & Innovation:: 96%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axero Solutions?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Efficient Service
Effective Service
Caring

Feature Ratings

Average 84

Single Sign-On (SSO)

Home Page

Networked Enterprise

Interactive Organizational Chart

Document Management

Employee Directory

End-User Workflow Customization

Knowledge Library

Chatbot

Blog Support

Virtual Offices

Vendor Capability Ratings

Average 86

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Axero Solutions Reviews

Jim M.

Role: Information Technology
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Great Program for Small Business

Likeliness to Recommend

8 /10

What differentiates Axero Solutions from other similar products?

Ease of use and ability to contact service when required.

What is your favorite aspect of this product?

Integration with our existing document storage and news feed.

What do you dislike most about this product?

The lack of direct email capabilities for documents.

What recommendations would you give to someone considering this product?

Review the online service forums that Axero provides, you can see the personal level of service provided.

Pros

Reliable
Enables Productivity
Efficient Service
Caring

Dylan J. B.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Great software overall, just need forms added!

Likeliness to Recommend

10 /10

What differentiates Axero Solutions from other similar products?

The ability for on-premise hosting.

What is your favorite aspect of this product?

Social look and feel.

What do you dislike most about this product?

Lack of forms as an out-of-the-box feature.

What recommendations would you give to someone considering this product?

If you're considering this product to connect your network of employees, you'll find Axero has a great solution. It presents a solution to get rid of that shared office folder and creates a better work experience for all.

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Mathew B.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Dec 2021

Great platform! Highly recommend!

Likeliness to Recommend

10 /10

What differentiates Axero Solutions from other similar products?

The customization of the platform. We looked at a couple of other intranet options and they were all very cookie cutter. We needed something we could customize to fit our business what WE wanted from it.

What is your favorite aspect of this product?

The organization chart. This is so helpful for new hires as well as employees that do not work with each other often.

What do you dislike most about this product?

The customizations are a bit cumbersome in the fact that many of them call for coding.

What recommendations would you give to someone considering this product?

If you are looking for a product with A TON of customizable features, choose Axero. I would recommend you have someone in IT that knows a little bit of code as that will give you a upper hand with customizations.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Axero Solutions

What is Axero Solutions?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Axero Solutions Ratings

88 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Axero Solutions?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Knowledge Library A place to create, store and share static content like working from home advice or HR & expenses policies, so employees can access the information they need.

Chatbot A personalized conversational interface for answering questions and completing tasks.

Blog Support Allows employees to create blogs, personalizable mini-websites on which they post content viewable by co-workers.

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Axero Solutions Reviews

Jim M.

Great Program for Small Business

Likeliness to Recommend

Pros

Dylan J. B.

Great software overall, just need forms added!

Likeliness to Recommend

Pros

Mathew B.

Great platform! Highly recommend!

Likeliness to Recommend

Pros

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Feature Ratings

Single Sign-On (SSO)

Home Page

Networked Enterprise

Interactive Organizational Chart

Document Management

Employee Directory

End-User Workflow Customization

Knowledge Library

Chatbot

Blog Support

Virtual Offices

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration