Axero Solutions Logo
Axero Solutions Logo
Axero Holdings LLC

Axero Solutions

Composite Score
7.9 /10
CX Score
8.2 /10
Category
Axero Solutions
7.9 /10

What is Axero Solutions?

From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.

Company Details


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Awards & Recognition

Axero Solutions won the following awards in the Digital Workplace category

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Axero Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Axero Solutions.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Axero Solutions?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 84

Single Sign-On (SSO)

94

Interactive Organizational Chart

90

Home Page

90

Networked Enterprise

90

Broadcast to TVs

90

Virtual Offices

90

End-User Workflow Customization

89

Employee Directory

88

Knowledge Library

88

Document Management

87

Blog Support

87

Vendor Capability Ratings

Average 86

Vendor Support

94

Ease of IT Administration

88

Availability and Quality of Training

88

Ease of Implementation

88

Breadth of Features

87

Business Value Created

85

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Axero Solutions Reviews

Ribian M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Suitable Plan

Likeliness to Recommend

7 /10

What differentiates Axero Solutions from other similar products?

Axero Solutions has an executive work plan that increases the value for digital performance

What is your favorite aspect of this product?

Axero Solutions has the options for immediate deployment and work plan

What do you dislike most about this product?

Axero Solutions has attained a relative useful features

What recommendations would you give to someone considering this product?

Axero Solutions is the valuable program in developing elegant service space

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Phenomenal Support

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Charges for Enhancements

Denise D.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

A Tool that People Actually Use

Likeliness to Recommend

10 /10

What differentiates Axero Solutions from other similar products?

Like many companies, we worked remotely during covid and then made that change permanent. Communication becomes much more vital when people are all over the country. We looked at many solutions, but this one was the perfect fit with the ease of use necessary for adoption, the simplicity of design so that each department could manage its own content, and a price that fit the budget of a fast-growing company. When we compared all the vendors we looked at, Axero was the clear leader. We enjoyed Stephen, our salesperson, and everything he promised us was indeed fact. Our implementation team was great and helped us customize to our needs.

What is your favorite aspect of this product?

It's made onboarding so much easier four our virtual team. Onboarding new hires had been a struggle, but now we have a library of training for our company and the tools we use and it's much easier and less stressful for new hires to get up-to-speed. Having a platform like this sends the message to your employees that you care. Each department also has their own space for team collaboration, training, and inspiration to do the job even better. Selfishly, I don't get 20 calls a day for "where is this thing I'm searching for?" It's also given us a place to recognize employees for their contributions, and even track our trade show schedule.

What do you dislike most about this product?

I can't really think of anything. There are multiple ways to achieve any goal you have in mind. If I can't decide the best way to deploy a feature, I just ask the community or open a ticket, and someone responds quickly. We had a little glitch with videos just yesterday, and Jennifer had it fixed before the end of the day. It's a nice product and thoughtfully designed. You can customize it as much or as little as you want. I like that new things are on the home page so you don't have to tell people to go look for new content.

What recommendations would you give to someone considering this product?

If you're looking for a collaborative platform for your company and you don't want to build on top of SharePoint, this is a good option. If you can use Facebook, you can use Axero. You won't need to invest a lot of time training your team because it's all very straightforward.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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