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What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Storage Monitoring
Cloud Monitoring
Capacity Management
Patching Automation
Centralized Dashboard
Network Configuration Management
Network Mapping
Server Performance Monitoring
Access Rights Management
Event Correlation & Management
Applications Monitoring
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
AWS Systems Manager Reviews
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Douglas D.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Fantastic Features!
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Many useful features and best platforms for Application and Infrastructure.
What is your favorite aspect of this product?
All the features!
What do you dislike most about this product?
Nothing to say.
What recommendations would you give to someone considering this product?
Using this Cloud you will be able to use many useful features for your organization.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
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Raviraj S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
Powerful Systems manager
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS Systems Manager offers a comprehensive set of features, including systems and application inventory, patch management, parameter store for secure storage of configuration data, automation workflows, and session manager for secure remote access to instances.
What is your favorite aspect of this product?
The patch management capabilities of AWS Systems Manager enable users to automate the process of patching instances across their AWS environment, improving security and compliance.
What do you dislike most about this product?
AWS Systems Manager provides a wide range of features and capabilities, which can make it complex to set up and configure, especially for users new to the AWS ecosystem.
What recommendations would you give to someone considering this product?
While AWS Systems Manager provides some capabilities for managing hybrid environments and on-premises resources, it may not be as comprehensive or seamless for non-AWS environments compared to other third-party solutions.
Pros
- Reliable
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
Cons
- Less Effective Service
- Vendor's Interest First
- Leverages Incumbent Status
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Susmita B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic Product!
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Parameter Store - It acts as a secure repository for configuration data and secrets management. It allows users to manage parameters hierarchically, enabling better organization and retrieval of sensitive information like passwords and database strings. This feature helps segregate code from configuration data, enhancing security practices. Incident Management - With features like OpsCenter and Incident Manager, AWS Systems Manager helps organizations manage operational incidents more effectively by providing a centralized location for tracking, investigating, and remediating issues. This is crucial for maintaining high service availability.
What is your favorite aspect of this product?
Automation Capabilities: The automation features are highly regarded for enabling users to automate routine tasks such as patch management, configuration changes, and operational workflows. This reduces manual effort and minimizes the risk of human error, enhancing overall operational efficiency Compliance and Patch Management: The ability to automate compliance checks and patch management is crucial for many organizations. Users find it beneficial to maintain compliance with security policies and ensure that systems are up-to-date with minimal manual intervention
What do you dislike most about this product?
AWS Systems Manager does not support third-party extensions, which can limit its flexibility and integration capabilities with other too People complaint about the lack of clarity in error messages. For instance, when the system fails to connect to a machine, it does not adequately explain the reason for the error, complicating troubleshooting efforts
What recommendations would you give to someone considering this product?
Before deploying in production, test your configurations in a staging environment. This helps identify potential issues without impacting live operations. Set up fine-grained access controls using AWS Identity and Access Management (IAM). Ensure only authorized users can access sensitive operations, and regularly review permissions Utilize AWS CloudTrail to monitor all API calls made through Systems Manager. This provides an audit trail that can help in troubleshooting and compliance verification
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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