What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Storage Monitoring
Cloud Monitoring
Capacity Management
Patching Automation
Centralized Dashboard
Network Configuration Management
Network Mapping
Server Performance Monitoring
Access Rights Management
Applications Monitoring
Event Correlation & Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
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AWS Systems Manager Reviews
Vivek M.
- Role: Information Technology
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Fantastic product!
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Systems Manager offers powerful automation capabilities through features like Run Command, Automation Documents, Maintenance Windows, and State Manager.
What is your favorite aspect of this product?
Provides tools to enforce security policies, manage access controls, and ensure compliance with industry standards
What do you dislike most about this product?
The depth and complexity of Systems Manager's features can overwhelm new users. With multiple capabilities (like Automation, State Manager, Run Command, and Patch Manager), it can be challenging to understand which feature suits a particular need, especially for teams just getting started
What recommendations would you give to someone considering this product?
Systems Manager offers a library of pre-built Automation Documents for common tasks. Use these documents as templates or starting points to avoid writing complex JSON/YAML configurations from scratch and to reduce the chance of errors.
Pros
- Fair
- Continually Improving Product
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.
Susmita B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Fantastic Product!
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Parameter Store - It acts as a secure repository for configuration data and secrets management. It allows users to manage parameters hierarchically, enabling better organization and retrieval of sensitive information like passwords and database strings. This feature helps segregate code from configuration data, enhancing security practices. Incident Management - With features like OpsCenter and Incident Manager, AWS Systems Manager helps organizations manage operational incidents more effectively by providing a centralized location for tracking, investigating, and remediating issues. This is crucial for maintaining high service availability.
What is your favorite aspect of this product?
Automation Capabilities: The automation features are highly regarded for enabling users to automate routine tasks such as patch management, configuration changes, and operational workflows. This reduces manual effort and minimizes the risk of human error, enhancing overall operational efficiency Compliance and Patch Management: The ability to automate compliance checks and patch management is crucial for many organizations. Users find it beneficial to maintain compliance with security policies and ensure that systems are up-to-date with minimal manual intervention
What do you dislike most about this product?
AWS Systems Manager does not support third-party extensions, which can limit its flexibility and integration capabilities with other too People complaint about the lack of clarity in error messages. For instance, when the system fails to connect to a machine, it does not adequately explain the reason for the error, complicating troubleshooting efforts
What recommendations would you give to someone considering this product?
Before deploying in production, test your configurations in a staging environment. This helps identify potential issues without impacting live operations. Set up fine-grained access controls using AWS Identity and Access Management (IAM). Ensure only authorized users can access sensitive operations, and regularly review permissions Utilize AWS CloudTrail to monitor all API calls made through Systems Manager. This provides an audit trail that can help in troubleshooting and compliance verification
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Yasin O.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2024
Brilliantly Futuristic
Likeliness to Recommend
What is your favorite aspect of this product?
It's scalability while in it is amazingly smooth and easy to get by with exceptional customer support from both the vendor and the third party we acquired through.
What do you dislike most about this product?
Yet to find out. Do you know any secrets?
What recommendations would you give to someone considering this product?
Go for it. Thank me later ☺️
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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