AWS Systems Manager Logo
AWS Systems Manager Logo
Amazon

AWS Systems Manager

Composite Score
8.9 /10
CX Score
9.2 /10
Category
AWS Systems Manager
8.9 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Systems Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 86

Storage Monitoring

91

Cloud Monitoring

89

Capacity Management

88

Patching Automation

88

Centralized Dashboard

88

Network Configuration Management

87

Network Mapping

87

Server Performance Monitoring

87

Access Rights Management

87

Applications Monitoring

86

Event Correlation & Management

86

Vendor Capability Ratings

Average 86

Quality of Features

89

Breadth of Features

89

Ease of Data Integration

87

Ease of Customization

87

Usability and Intuitiveness

87

Ease of Implementation

86

Availability and Quality of Training

84

Business Value Created

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

AWS Systems Manager Reviews

Alexa C.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Drag-and-drop resource channeling tool.

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

Used for an internal app base with a vast user base on a scalable project leveraging AWS. It allowed us to use the app to track security issues and monitor widespread network usage to provide prompt upgrades. The AWS NFW was easy to roll out and use, and the online tutorials included comprehensive guidance for various deployment strategies.

What is your favorite aspect of this product?

Offers cross-account protection and centralized, automatic defense against DDoS attacks. Fast verification and easy purchase are made possible by cloud-based technologies. To enhance usage, it can be linked to other AWS services. Robust connectivity to AWS and other cloud services and a fully customizable UI. The documentation for basic and complicated configurations is complete. AWS is easy to install. It naturally fits our infrastructure because we solely rely on AWS, which was also built there.

What do you dislike most about this product?

Some monitoring hooks were more challenging to use than those in previous solutions. Eventually, documentation would occasionally be outdated with the most recent releases. The definition of fine-grained application controls could be more precise when compared to other traditional FW vendor solutions. It would be convenient if more vendors could offer rulesets and layer seven rules for the NFW.

What recommendations would you give to someone considering this product?

According to reports, the AWS network firewall addressed the project. We started to increase security and a few internal technological requirements. Immersion Day and other training provided by AWS help with adoption. We may have found more cost-effective alternatives when we looked at other items, but this one allowed us to do the task quickly and affordably.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ahmed A.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

The powerful of managing and automating AWS

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

What differentiates AWS Systems Manager from other similar products is the ability to easily monitor and manage AWS resources from a single dashboard, quickly identify and fix operational problems, deploy application and system patches, manage configuration settings, and track changes to AWS resources.

What is your favorite aspect of this product?

My favorite aspect of AWS Systems Manager is the comprehensive set of automation capabilities it provides, With the automation capabilities, I can quickly and easily automate common operational tasks, deploy and configure applications, manage patching and software updates, and execute commands remotely on EC2 instances or on-premises servers, This makes it easier for me to manage my AWS environment and save time in the long run.

What do you dislike most about this product?

It can take some time to get used to the interface and figure out how to set up and configure your AWS environment, However, once you get the hang of it, AWS Systems Manager is a great tool for managing and automating your AWS infrastructure.

What recommendations would you give to someone considering this product?

My recommendation for someone considering AWS Systems Manager is to take your time to learn the interface and get familiar with the different features and capabilities, Take advantage of the automation capabilities to simplify and streamline the management and operation of your AWS environment, Explore the different integrations available to extend the capabilities of AWS Systems Manager and make it even more powerful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ghanshyam k.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Super tool but limited with aws only

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

It is very easy to automate all the schedule regular task

What is your favorite aspect of this product?

One place can do everything and manage entire infra

What do you dislike most about this product?

As of now no

What recommendations would you give to someone considering this product?

Always recommend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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