


What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAWS Systems Manager Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on AWS Systems Manager.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Integration
Configuration Validation
Cloud Migration
Cloud Analytics and Reporting
Capacity Management
Performance Monitoring Management
Application Release Automation
Self Service Cloud Services
Automatic Resource Scaling Elasticity
Cloud SLA Management Governance
Orchestration and Workflow Management
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Also Featured in...
AWS Systems Manager Reviews

Shivani P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
A good AWS resource management tool
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
I have begun exploring this service and experimenting, and I have to admit that it does a fantastic job of controlling your Amazon resources. Managing EC2 instances, setups, etc. saves you time. One thing I did was deploy configuration files to my EC2 instances using the System Manager to save the configuration files. The CloudWatch Agent is configured in this setup in order to push metrics to CloudWatch. It performed admirably. The configuration file does not need to be deployed manually for every instance. You may set up all instances with a single click.
What is your favorite aspect of this product?
Without having to ssh into each instance, Systems Manager offers a simple way to install software, collect data, and manage fleets of instances. Moreover, Systems Management offers remote shell access without the need for a bastion host. A fantastic and less expensive alternative to Secrets Manager is Parameter Store.
What do you dislike most about this product?
Noting really to dislike.
What recommendations would you give to someone considering this product?
One can integrate compliance dashboards, automated patching, and data from Amazon Systems Manager that will improve the problem-solving process. All publicly accessible AWS regions now provide the new AWS Systems Manager. These are pretty good points for anyone to consider.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Enitan A.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jan 2025
“Excellent features, and effectiveness”
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Provides varied prices for different instance kinds according to capacity and performance. Storage prices for services like Amazon S3 and Amazon EBS are determined by capacity and usage trends.
What is your favorite aspect of this product?
You can load the necessary software and services for your application in a virtual environment with AWS. While maintaining the ability to create new solutions, this facilitates the migration process for current applications
What do you dislike most about this product?
The EC2 Limits of Amazon. AWS's resource limitation by region is a second drawback
What recommendations would you give to someone considering this product?
Suggestions for cost optimisation that may help you save money. These checks point out areas where you may cut costs and underutilised resources
Pros
- Continually Improving Product
- Effective Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.

Joseph O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Excellent tool.
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS system Manager stands out due to its deep integration with AWS services, providing a unified operational hub for managing AWS resources and on-premises servers. AWS system manager allows you to manage, monitor and automate AWS infrastructure and on-premises resources from a single interface.
What is your favorite aspect of this product?
A favorite aspect of AWS system manager would be its seamless automation and centralized management capabilities for AWS resources. As automating operational tasks like patch management, resource provisioning and system updates is straightforward and scalable.
What do you dislike most about this product?
One thing a kind of dislike about AWS systems manager is it’s limited multi-cloud support. Yes its offers great tools for managing AWS resources and other hybrid environments, it is heavily tied to the AWS ecosystem.
What recommendations would you give to someone considering this product?
To recommend AWS system manager to someone, if the infrastructure is primarily on AWS,systems manager is a great choice for simplifying management, automating tasks and enhancing visibility. It provides built-in tools for patch management, configuration compliance and secure automation, making it perfect for regulated industries.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
