AWS Systems Manager Logo Award Winner Product Badge
AWS Systems Manager Logo Award Winner Product Badge
Amazon

AWS Systems Manager

Composite Score
9.0 /10
CX Score
9.3 /10
Category
AWS Systems Manager
9.0 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Cloud Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 86

Cloud Integration

90

Configuration Validation

89

Cloud Migration

88

Cloud Analytics and Reporting

87

Capacity Management

87

Performance Monitoring Management

87

Application Release Automation

85

Self Service Cloud Services

85

Automatic Resource Scaling Elasticity

84

Cloud SLA Management Governance

84

Orchestration and Workflow Management

84

Vendor Capability Ratings

Average 85

Breadth of Features

88

Usability and Intuitiveness

87

Business Value Created

86

Quality of Features

86

Ease of Implementation

86

Ease of IT Administration

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Customization

83

Availability and Quality of Training

82

AWS Systems Manager Reviews

Indrajeet S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to manage your resource with AWS SSM

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

I completely removed SSH access to Ec2 servers for maintenance, I stored configurations to AWS SSM & deployed them to ec2 efficiently

What is your favorite aspect of this product?

Efficient installation of software, gathering and monitoring data and managing fleets of instances with ease

What do you dislike most about this product?

Not much to dislike actually other than improving the security a little bit

What recommendations would you give to someone considering this product?

The agent is ocasionally instable. some errors may come up wih success tags. It can be hard to debug issues at times. Inventory management can be improved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Uday kiran C.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use and time efficient.

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

The interface with more functionalities is easy to find for using them.

What is your favorite aspect of this product?

Interface and security levels.

What do you dislike most about this product?

Nothing like that.

What recommendations would you give to someone considering this product?

Must switch to this product for their ease of integration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jitendra L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

"Fantastic product"

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

AWS Systems Manager stands out for its comprehensive set of management tools that facilitate operational efficiency and automation for AWS resources. Its key differentiators include centralized management, automation workflows, and the ability to manage hybrid environments. The integration with other AWS services and features such as patch management, session manager, and parameter store contribute to making it a versatile and robust solution for managing infrastructure at scale within the AWS ecosystem.

What is your favorite aspect of this product?

AWS Systems Manager for its centralized management capabilities, enabling efficient control and automation of AWS resources. Features like automation workflows and the ability to manage hybrid environments contribute to its versatility and effectiveness in streamlining operational tasks at scale.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

For those considering AWS Systems Manager, it's important to assess your organization's operational needs and how well the tool aligns with them. Begin by exploring its centralized management features and automation capabilities to streamline tasks across your AWS resources. Familiarize yourself with its integration with other AWS services and take advantage of features such as patch management and parameter store based on your requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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