AWS Systems Manager Logo Award Winner Product Badge
AWS Systems Manager Logo Award Winner Product Badge
Amazon

AWS Systems Manager

Composite Score
9.0 /10
CX Score
9.3 /10
Category
AWS Systems Manager
9.0 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Cloud Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 86

Cloud Integration

90

Configuration Validation

89

Cloud Migration

88

Cloud Analytics and Reporting

87

Capacity Management

87

Performance Monitoring Management

87

Application Release Automation

85

Self Service Cloud Services

85

Automatic Resource Scaling Elasticity

84

Cloud SLA Management Governance

84

Orchestration and Workflow Management

84

Vendor Capability Ratings

Average 85

Breadth of Features

88

Usability and Intuitiveness

87

Business Value Created

86

Quality of Features

86

Ease of Implementation

86

Ease of IT Administration

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Customization

83

Availability and Quality of Training

82

AWS Systems Manager Reviews

Jay D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Esay to Use and Fast services

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

The unique feature of AWS Systems Manager is its smooth interaction with other AWS services, which offers a single interface for controlling both on-premises servers and AWS resources. To simplify operating operations, it provides strong automation features as Run Command, Patch Manager, and Automation. In order to improve visibility and control,

What is your favorite aspect of this product?

The powerful automation features of AWS Systems Manager are my favorite feature. Run Command, Patch Manager, and Automation are some of the features that reduce manual intervention and increase efficiency by streamlining complicated operational operations. In addition to saving time.

What do you dislike most about this product?

The intricacy of AWS Systems Manager's setup and configuration is one area for improvement. It can be difficult to navigate the many features and settings for users who are unfamiliar with the platform or do not have a thorough understanding of AWS services.

What recommendations would you give to someone considering this product?

AWS Systems Manager can be used more quickly and its benefits can be maximized by enterprises that take into consideration these important recommendations. First and foremost, it's imperative to carry out a comprehensive evaluation of the company's unique requirements for cloud administration and automation.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Saves Time

Sunny S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Wide range of Documentation

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

It's easy to use and understand with the help of well explained documentation.

What is your favorite aspect of this product?

integration with third party products

What do you dislike most about this product?

Nothing right now

What recommendations would you give to someone considering this product?

Go for it, its a promising product.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Manikanta R.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

AWS Systems Manager: The Definitive Tool for Cloud

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

AWS Systems Manager stands out due to its seamless integration with other AWS services, providing a unified interface for managing AWS resources and on-premises servers. It offers robust automation capabilities, including Run Command, Patch Manager, and Automation, to streamline operational tasks. The service also includes advanced monitoring and troubleshooting tools, like OpsCenter and CloudWatch integration, which enhance visibility and control. Additionally, AWS Systems Manager supports hybrid cloud environments, making it a versatile solution for diverse IT infrastructures.

What is your favorite aspect of this product?

My favorite aspect of AWS Systems Manager is its robust automation capabilities. Features like Run Command, Patch Manager, and Automation streamline complex operational tasks, reducing manual intervention and improving efficiency. This automation not only saves time but also ensures consistency and reliability in managing and maintaining AWS resources and on-premises servers.

What do you dislike most about this product?

One aspect of AWS Systems Manager that could be improved is the complexity of its setup and configuration. For users new to the platform or without a deep understanding of AWS services, navigating the various features and settings can be challenging. Simplifying the initial onboarding process and providing more user-friendly documentation could help mitigate this issue.

What recommendations would you give to someone considering this product?

For organizations considering AWS Systems Manager, several key recommendations can streamline adoption and maximize its benefits. Firstly, it's crucial to conduct a thorough assessment of the organization's specific needs for cloud management and automation. This evaluation should encompass existing workflows, infrastructure, and operational requirements to determine how AWS Systems Manager can best support these processes. Investing in comprehensive training and education for the team responsible for utilizing AWS Systems Manager is essential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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