![AWS Systems Manager Logo AWS Systems Manager Logo](https://cdn-public.softwarereviews.com/production/logos/offerings/5558/large/1200px-Amazon_Web_Services_Logo.svg_%281%29.png?1676475754)
![Award Winner Award Winner Product Badge](https://cdn0.softwarereviews.com/assets/software_reviews_shared/awards/emotional_footprint_awards_badge_2024-272f323694c96f38fb757df5e9a0ea552bb356a5129f64be6f11d53fb6c9bc98.png)
![](https://cdn-public.softwarereviews.com/production/favicons/offerings/5558/original/AWS_fav.png)
What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAWS Systems Manager Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on AWS Systems Manager.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Respectful
- Performance Enhancing
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Integration
Configuration Validation
Cloud Migration
Cloud Analytics and Reporting
Capacity Management
Performance Monitoring Management
Application Release Automation
Self Service Cloud Services
Automatic Resource Scaling Elasticity
Cloud SLA Management Governance
Orchestration and Workflow Management
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Also Featured in...
AWS Systems Manager Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1856467/original/1856467.jpg?1636644669)
Sunny H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Great Job on the parameter store on the AWS cloud
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Secure. Easy to use when using the command line interface.
What is your favorite aspect of this product?
AWS Systems Manager is a very secure way to store secrets & confidential parameters only accessible to the cloud resources or CLI
What do you dislike most about this product?
UI is terrible and inefficient. The search feature does not filter and search results correctly. It is tedious to sort through incorrect results or trying different combination to obtain a query that yields correct results. Also, it has a two-step search instead of directly typing into the search bar which is very tedious.
What recommendations would you give to someone considering this product?
Use CLI to interact with it
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1540021/original/1540021.jpg?1738643240)
Tawanda S.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Nov 2021
Great configurator!
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
It's a classy remote configuration management tool. It's unique in our use case in that it handles configuration management roles across platforms, windows, Linux, you name it. AWS Systems Manager makes patching, hotfixes a breeze from a EC2 management console. It takes credit as easy to use besides presenting some powerful features
What is your favorite aspect of this product?
I like the shorter learning curve associated with implementing AWS system manager. Little time is taken from role out to full implementation. Another interesting feature for me that I find unique is the ability to handle tasks on different operating systems. My previous experience was with Windows-based solutions only.
What do you dislike most about this product?
AWS Solutions have a thin line of difference between them and that could be confusing for many. For example, my company expected features from a totally different product on System Manager. While that is purely a user limitation it's an area of some concern for future product development
What recommendations would you give to someone considering this product?
AWS Systems Manager is a configuration solution that you would wonder how you managed without it. That's how practically important for IT business use cases
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1646726/original/1646726.jpg?1632011136)
Jimmy E.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
The best way to have a virtual computer
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
I have been using their service for some time, I can be happy that it is one of the best companies in the world in terms of offering what kind of service, how to obtain bps that is a virtual computer or on its servers, thus achieving tests within the same server and having totally control that no virus or some malicious software is going to take total control of the device therefore I highly recommend it I know that other companies are not as compromised as Amazon AWS Systems Manager is not
What is your favorite aspect of this product?
This service has been on the market for a long time, it has been progressing more and more, it has a security of the best an exceptional work fluidity because it is a trial version, a highly qualified technical support to solve user problems and both the server or the system as such apart that the owner is supposed to be Amazon which is one of the largest platforms in the world therefore I fully trust
What do you dislike most about this product?
What I like the least is that sometimes without restarting the server, sometimes we have a session error which means that it is a bit annoying and I would like this type of problems to be solved when before because there are times that I waste a lot of time in this process and the truth is that we are paying so that the service does not have errors and if they are errors they can be corrected quickly also I do not like the amount of money they charge annually for the service maybe they could lower a little more that rest price would not have anything negative part of this
What recommendations would you give to someone considering this product?
Many times we need to find a software or some element on our computer to know if they have viruses or not, we cannot really support this type of service because if something happened, the vicious software could easily restart the machine or simply turn it off to start another sincere Lomas I could be honest with you who are reading this and therefore obviously recommended to you friends colleagues, I would like to emphasize that how I have been using it for a long time, so I can take care of my documents and files on my computer and mobile device because I would use this platform as proof or just for storage of both ways I use it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
![](https://cdn1.softwarereviews.com/assets/content_unlock/reports-d0a1b8a23d5d235930424484054608476db6fce6ef6a2b618571ec67f623c868.png)