AWS Systems Manager Logo Award Winner Product Badge
AWS Systems Manager Logo Award Winner Product Badge
Amazon

AWS Systems Manager

Composite Score
9.0 /10
CX Score
9.3 /10
Category
AWS Systems Manager
9.0 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Cloud Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Reliable

Feature Ratings

Average 86

Cloud Integration

90

Configuration Validation

89

Cloud Migration

88

Cloud Analytics and Reporting

87

Capacity Management

87

Performance Monitoring Management

87

Application Release Automation

85

Self Service Cloud Services

85

Automatic Resource Scaling Elasticity

84

Cloud SLA Management Governance

84

Orchestration and Workflow Management

84

Vendor Capability Ratings

Average 85

Breadth of Features

88

Usability and Intuitiveness

87

Business Value Created

86

Quality of Features

86

Ease of Implementation

86

Ease of IT Administration

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Customization

83

Availability and Quality of Training

82

AWS Systems Manager Reviews

Yasin O.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Brilliantly Futuristic

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

It's scalability while in it is amazingly smooth and easy to get by with exceptional customer support from both the vendor and the third party we acquired through.

What do you dislike most about this product?

Yet to find out. Do you know any secrets?

What recommendations would you give to someone considering this product?

Go for it. Thank me later ☺️

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements

amitabh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Managing System through AWS

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

1. Ease of deployments and installations on bulk of instances together. 2. Saves time and reduce manual cost. 3. Category wise dashboard for management.

What is your favorite aspect of this product?

Highly secured environment for our machines.

What do you dislike most about this product?

Sometime issues in connecting through command prompt.

What recommendations would you give to someone considering this product?

Highly preferred product.

Pros

  • Enables Productivity
  • Caring
  • Generous Negotitation
  • Helps Innovate

Daniel U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

AWS Systems Manager stands out for its deep integration with other AWS services, offering a unified interface for managing resources, automation, and compliance across the AWS ecosystem.

What is your favorite aspect of this product?

The automation capabilities, especially the Run Command and State Manager, save significant time and reduce manual intervention.

What do you dislike most about this product?

The complexity of setup and configuration can be daunting without proper expertise, leading to potential underutilization.

What recommendations would you give to someone considering this product?

Ensure that your team has the necessary AWS expertise or invest in training to fully leverage the capabilities of AWS Systems Manager.

Pros

  • Performance Enhancing
  • Respectful
  • Altruistic
  • Acts with Integrity

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